What are the responsibilities and job description for the Branded Service Technician - Chicago, IL position at Electrolux Group?
Help make our customers happy today and their experiences better tomorrow.
At Electrolux, a leading global appliance company, we strive every day to shape living for the better for our consumers, our people, and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living.
Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100 countries, we listen to each other, actively contribute, and grow together.
Join us in our exciting quest to build the future home.
Where you’ll be:
This position will be fully remote within the Chicago region, IL.
All about the role:
The Appliance Repair Technician role resides within Electrolux’s Group Consumer Direct Interaction organization. The CDI organization supports our consumers by joining them through the entire consumer journey. After consumers purchase our products the Appliance Repair Technician team improves the daily lives of our consumers by providing mechanical support for their in-home appliances.
What you’ll do:
As an Appliance Repair Technician, you will have the opportunity to be an Electrolux brand ambassador working directly with our consumers. You will travel to consumers’ homes by company vehicle to troubleshoot, maintain, and repair the full line of Electrolux and Frigidaire appliances.
If you are self-motivated, customer service focused, with a mechanical aptitude, we welcome your application!
This is your chance to become a crucial part of a revolutionizing new organization in Electrolux and the Home Appliances industry. We offer great potential for personal and professional growth, and in exchange we count on your commitment, curiosity, and eagerness to create value by bringing appliance repair to the next level.
In detail, you will:
Diagnose and repair all types and manufacturers appliances, ranges, microwaves, dishwashers, range hoods, refrigerators, washers and dryers.
Fill out all appropriate forms, and paperwork, and call the service tech lines as required for warranty claims.
Maintain an inventory of parts on assigned vehicle and minimize cost through proficient inventory control.
Complete and submit all required internal paperwork.
Submit orders to purchasing for any required parts for repair.
Follow all procedures required to complete warranty requests from the manufacturers.
Physical demands:
The employee frequently is required to drive, walk, sit, and stand. The employee must occasionally lift up to 50 lbs and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Required Qualifications:
2 years’ experience with electro-mechanical repair or equivalent education experience
Ability to move large appliances and lift to 50lbs.
High School Diploma or GED
Must have and maintain a satisfactory driving record in accordance with Electrolux policy.
Professional oral and written communication skills. Enjoys working within a growing organization and team oriented.
Preferred Qualifications:
Experience with home appliance repairs
Proficient in Sealed Air Systems or EPA refrigeration license preferred
Benefits highlights:
Medical benefits start day one (including vision, dental, life)
This position offers compensation starting from the moment you depart your home for your first customer appointment
Generous 401K match (up to 4%)
3 Weeks’ Vacation
Tuition reimbursement opportunities
Comprehensive Training and Growth Mindset Culture
As part of Electrolux, we will continuously invest in you and your development. There are no barriers to where your career could take you.
The anticipated salary range/wage scale for candidates is $27 to $38 per year/per hour. [Commission amounts vary based on performance, but the expected average hourly earnings from commissions are approx. $0.50 to $13 in addition to the hourly compensation.] The final pay offered to a successful candidate will be dependent on several factors including experience, skills, and education.
Find more on:
Electrolux North America: https://www.linkedin.com/company/electrolux/life/northamerica/
Electrolux Home Products, Inc. is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
Salary : $27 - $38
