What are the responsibilities and job description for the Specialist 2, People Data position at Electrolux Home Products, Inc.?
Specialist 2, People Data
In this role, you will join a fast-paced People Services and Solutions team responsible for the day-to-day People data transactional and auditing operations for the North American region.
We are looking for a candidate who enjoys helping employees and business stakeholders find answers to their People-related questions and appreciates the importance of data quality.
A successful team member will be customer focused, detail-oriented, flexible with continuous process/system changes, and possess a problem-solving mindset.
This role will contribute to a forward-thinking People Services and Solutions team. It is part of a global organization that supports the workplace of the future.
Key Responsibilities
Performs transactional and administrative tasks related to employee personal and job data changes in Workday and in payroll/time and attendance system
Enhance the overall People Experience by driving Customer Satisfaction through expert guidance and timely resolution of cases and queries
Resolve queries ('tickets') raised in ServiceNow (internal HR case management system) providing advice and support within agreed Service Level Agreements (SLAs)
Transact and approve data requests in HR systems (Workday, UKG, Kronos) and maintain records in accordance with federal, state, and local employment laws and in alignment with company processes for the North America population
Checks the accuracy of data, running appropriate audits and reviews to ensure employee and organization data integrity and compliance
Provide timely data-related support for People administrative processes throughout the employee lifecycle, including onboarding, internal moves, and terminations
Act as a primary escalation point for complex People Data-related inquiries from Specialist 1, colleagues and stakeholders
Qualifications
Embraces a growth mindset and demonstrates flexibility
Strong communication, organizational, collaboration and documentation skills
Innovative, analytical, and creative problem-solving skills
Proven ability to manage confidential information
Knowledge of HR policies, practices, procedures, laws, and system tools
Experience & Education
Bachelor's degree OR High School Diploma and 2 years' experience
A minimum of one to two years of experience handling HR requests for People Data administration, preferably in an HR Shared Services model
Extensive experience with Workday, along with strong proficiency in Microsoft Excel (pivot tables, lookups, formulas), Word, Outlook, and PowerPoint
Must speak fluent English
Electrolux Home Products, Inc., together with its parent companies; affiliates; subsidiaries and divisions (collectively referred to as Electrolux ) is an Equal Opportunity Employer. Our employment decisions are made without regard to race, color, religion, sex, marital status, pregnancy, national origin, citizenship, age, physical or mental disability, genetic information, sexual orientation, veteran status, military status, or any other characteristic or status protected by federal, state or local law.
