What are the responsibilities and job description for the Manager, Shipping position at Electrolux Professional Group?
ABOUT YOUR TASKS:
- Supervise and coordinate activities of shipping and receiving clerks engaged in verifying and keeping records on incoming and outgoing shipments and preparing products for shipment.
- Work closely with manufacturing and purchasing teams to ensure materials are delivered as per the established lead times.
- Coordinate activities of material handlers to ensure daily requirements and objectives are met.
- Manage and improve on-time delivery at levels to ensure customer satisfaction.
- Responsible for receiving and initiating the RMA approval process.
- Initiate and follow through completion of freight claims against carrier for shortages, damages, and overages.
- Participate in physical inventories of warehouses and/or supply yard.
- Champion EM-WEB portal for on-line parts ordering. Work closely with ASA’s and Depots to resolve any ordering issues with SMG.
- Communicate parts and accessories work order requirements to scheduling for timely production of service parts and accessories.
- Build relationship with the sales, purchasing, manufacturing, production, quality, rep groups, service agencies & parts distributors. Keeping these individuals informed in a timely manner.
- Responsible for the supervision of subordinates. This includes responsibility for their safety, work results, career planning and advancement, training, reviews, and disciplinary actions.
- Develop, implement and oversee the policies for the Shipping and Receiving Department.
- Ensure that commitments on projects are met.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
- Advance knowledge of computer software including Excel, Word, PowerPoint and Oracle.
- Excellent verbal and written communication skills.
- Ability to work independently with little supervision.
- Must be a pro-active, hands-on manager with ability to follow through.
- Knowledge of food equipment parts and products.
- Ability to work well with all departments.
- Exceptional analytical capabilities to perform root cause analysis.
ABOUT YOU:
- Minimum five years’ experience in a leadership role.
- Minimum of five years' experience in the shipping and receiving industry.
- Minimum of two years of customer service experience.
PHYSICAL REQUIREMENTS:
- Rarely (0-12%): Climbing/Stooping/Kneeling/Lifting/Pulling/Pushing
- Occasionally (12-33%): Standing/Walking
- Frequently (34-66%):
- Regularly (67-100%): Seeing/Hearing/Fingering/Grasping/Feeling
WORKING CONDITION:
- General manufacturing environment.
- Minimum travel
- Customer Obsessed - you are focused on delivering value to the customers, both internal and external
- Trustworthy – you are accountable and deliver on your commitments. You welcome healthy debates and honest conversations. You are honest - especially about your mistakes and learn from your setbacks. You collaborate and enable others to deliver.
- Bold - You take action to deliver better outcome. You seek diversity and inclusion by actively pursuing diverse perspectives and creating an inclusive environment. You bring new ideas to the table and take risks with confidence, supporting courageous decision-making that inspires progress and growth.
- Sustainable – You consider the growth and development of our people to be as important as preserving our environment and take decisions that reflect our effort to build a better future. You always act ethically.
ABOUT OUR BENEFITS:
- Fair compensation and benefits package in line with the market
- Flexible hybrid workplaces that include remote and in-office roles
- Room to express your potential, develop and strengthen your competences
- Continuous learning opportunities
- Diversified, multi-cultural environment
About the Electrolux Professional Group
The Electrolux Professional Group is one of the leading global providers of food service, beverage, and laundry for professional users. Our innovative products and worldwide service network make our customers’ work-life easier, more profitable – and truly sustainable every day. Our solutions and products are manufactured in 13 plants in eight countries and sold in over 110 countries. In 2023, the Electrolux Professional Group had global sales of SEK 12bn and approximately 4,300 employees. Electrolux Professional’s B-shares are listed at Nasdaq Stockholm. For more information, visit https://www.electroluxprofessionalgroup.com