What are the responsibilities and job description for the Branch Manager position at Electronic Entry Distributors?
Job Description
Job Title: Branch Manager
Reports To: General Manager and Sales/Operations Managers
Supervises: Assistant Branch Managers, Customer Service/Sales Representatives, Warehouse/Delivery Personnel
Position Description: This job is a key front-line management position requiring strong leadership skills and a comprehensive, hands-on working knowledge of all Branch operations. Maintains existing business and promotes new business.
Primary Accountabilities:
We are adding an additional annual bonus based upon Company, Branch and individual performance for fiscal year 2025 (3/1/25 through 2/28/26).
Company Description
Electronic Entry Distributors (EED) is one of the oldest and most trusted names in the wholesale distribution of access control products; including gate automation, telephone entry systems, perimeter security devices and most importantly, excellence in customer service. Originally founded in 1972, EED has Branches in seven strategically positioned locations supplying installing dealers in all 50 states, Canada and the Caribbean. Additionally, we have a team of seven Regional Sales Managers assigned to assist our customers in the design, specification, sales and installations of these products.
Electronic Entry Distributors (EED) is one of the oldest and most trusted names in the wholesale distribution of access control products; including gate automation, telephone entry systems, perimeter security devices and most importantly, excellence in customer service. Originally founded in 1972, EED has Branches in seven strategically positioned locations supplying installing dealers in all 50 states, Canada and the Caribbean. Additionally, we have a team of seven Regional Sales Managers assigned to assist our customers in the design, specification, sales and installations of these products.
Job Title: Branch Manager
Reports To: General Manager and Sales/Operations Managers
Supervises: Assistant Branch Managers, Customer Service/Sales Representatives, Warehouse/Delivery Personnel
Position Description: This job is a key front-line management position requiring strong leadership skills and a comprehensive, hands-on working knowledge of all Branch operations. Maintains existing business and promotes new business.
Primary Accountabilities:
- Provide leadership direction and supervises all Branch personnel to insure the consistent achievement of Branch/Region sales, profitability, and customer service objectives.
- Supervise and/or perform all Duties and Tasks as assigned to Branch CSR’s. (See attached)
- In concert with the Regional Sales Manager (RSM) and National Sales Manager, establish sales and profit objectives and supporting action plans for achievement.
- In concert with the Operations Manager, determine inventory levels to support customer/order fulfillment objectives while achieving desired inventory turns.
- Review daily reports to ensure accurate data entry and order invoicing related to sales and margin objectives.
- Prepare various quote, sales and activity reports as requested by supervisors to evaluate performance and provide other related information.
- Place product orders with the Operations Manager and/or Logistics Manager and/or key vendors to meet local market demands and company inventory objectives.
- Participate in weekly management conference calls and provides sales estimates and updates to local market conditions.
- In conjunction with the RSM, coordinate various vendor/customer training sessions, trade shows and local/regional trade association activities.
- Provide site specification and installation support, including participation by vendors when required by the customer.
- Ensure all Branch activities and personnel work functions are performed in accordance with established process, procedure and instructions as defined in the operating manual.
- Work closely with the EED Office Manager to ensure compliance with all administrative requirements, including the collections process for outstanding accounts receivables.
- Evaluate performance of all Branch personnel according to position standards and make recommendations for changes in compensation and actions necessary for improvement. Take disciplinary actions when necessary.
- Perform all Duties and Tasks as defined in the Job Description for the Customer Service/Sales Representative.
- Company, Region, and Branch monthly, quarterly, and annual sales and gross profit objectives.
- Inventory turns.
- Branch operating expenses.
- Order fulfillment.
- Customer satisfaction.
We are adding an additional annual bonus based upon Company, Branch and individual performance for fiscal year 2025 (3/1/25 through 2/28/26).
Company Description
Electronic Entry Distributors (EED) is one of the oldest and most trusted names in the wholesale distribution of access control products; including gate automation, telephone entry systems, perimeter security devices and most importantly, excellence in customer service. Originally founded in 1972, EED has Branches in seven strategically positioned locations supplying installing dealers in all 50 states, Canada and the Caribbean. Additionally, we have a team of seven Regional Sales Managers assigned to assist our customers in the design, specification, sales and installations of these products.
Electronic Entry Distributors (EED) is one of the oldest and most trusted names in the wholesale distribution of access control products; including gate automation, telephone entry systems, perimeter security devices and most importantly, excellence in customer service. Originally founded in 1972, EED has Branches in seven strategically positioned locations supplying installing dealers in all 50 states, Canada and the Caribbean. Additionally, we have a team of seven Regional Sales Managers assigned to assist our customers in the design, specification, sales and installations of these products.
