What are the responsibilities and job description for the AV Field Service Technician position at Electronic Environments?
Electronic Environments is an industry leader in customized residential technology solutions. For over 30 years, our focus is to provide clients with simple-to-use solutions of the latest A/V and environmental controls. EENY brings unmatched knowledge and experience along with the highest standards to our clients in the New York Tri-state area and beyond. We pride ourselves having driven and collaborative teams: exceptional people delivering exceptional results! Join our diverse group of highly talented individuals who contribute to Electronic Environment’s fast paced, casual, and supportive work environment.
We are currently looking for experienced Field Service Technicians with Residential AV Experience. This position is based out of our Midtown Manhattan office, however most service calls will be focused in Westchester, Fairfield and Putnam counties.
Applicants are required to have experience with the following:
- Ability to diagnose/troubleshoot/resolve service issues related to integrated AV Systems
- Proficient with AV signal flow, equipment functionality, and programming
- Experience with installing, testing, and commissioning custom AV control systems
- Proficient with various terminations including Fiber/RG6/Cat6/Compression/Solder/etc.
- Comfortable with interacting and understanding clients needs and managing expectations
- Familiarity with product lines including Crestron, Savant, Sonos, Lutron, Meridian, Access Networks, Panamax, Bluebolt, Future Automation,and Seura
- Working knowledge of Crestron Toolbox, Savant, Dyn, DNS, etc is a plus.
- On-call weekend rotation is required.
- Personal vehicle use required, mileage reimbursement available.
Work as an integral part of a creative, result-oriented, dedicated team that collaborates closely on all activities. Our culture thrives on collaboration, inclusiveness, humility and understanding the value of reputation.
Our company benefits include:
- Competitive salary based on experience
- Insurance benefits (Medical, Dental, Vision, FSA, Life, AD&D, LTD)
- 401(k) retirement plan
- Generous PTO policy
- Access to employee purchase opportunities
- Casual work environment & strong commitment to work/life balance
- Continuous training opportunities as well as attendance to industry conferences
