What are the responsibilities and job description for the Director Of Sales position at ELECTRONIC MERCHANT SYSTEMS LLC?
Job Details
Description
PaymentCloud is one of the fastest-growing ISO's (Independent Sales Organizations) in the country. PaymentCloud specializes in setting up businesses of all sizes and types with the ability to accept payments.
We are seeking an experienced and results-driven Director of Sales to lead our 14-person inside sales team in our Cleveland, Ohio office, located in our parent company Electronic Merchant Systems’ beautiful office in Tower City. This in-person leadership role is critical to driving team performance, coaching high-level sales techniques, and fostering a positive company culture.
Reporting directly to the VP of Sales, the Director of Sales will oversee daily operations, ensure administrative efficiency, and maintain a high standard of accountability and discipline within the team. This office will continue to grow and we need a strong leader at the helm.
Key Responsibilities
Leadership & Team Management
- Directly oversee and manage a team of 14 inside sales representatives.
- Set and enforce performance expectations, ensuring individual and team sales goals are met or exceeded.
- Implement coaching strategies to enhance sales techniques, productivity, and team morale.
- Conduct regular one-on-one and team meetings to provide feedback and guidance.
- Handle disciplinary actions when necessary while maintaining a positive team environment.
Sales Strategy & Execution
- Develop and refine sales strategies to drive revenue growth and customer acquisition.
- Monitor key performance metrics and make data-driven decisions to improve sales outcomes.
- Collaborate with the VP of Sales to develop sales plans, forecasts, and initiatives.
Administrative & Reporting
- Maintain accurate and up-to-date sales reports and documentation.
- Analyze sales trends, pipeline data, and KPIs to identify opportunities for improvement.
- Work closely with senior leadership to provide insights on team performance and market trends.
Company Culture & Engagement
- Organize periodic team-building and company culture activities to foster a positive work environment.
- Motivate and inspire the sales team to maintain high engagement and retention.
- Uphold company values and ensure alignment with overall business objectives.
Qualifications & Experience
- 5 years of sales leadership experience, preferably in an inside sales environment.
- Proven track record of managing successful sales teams and exceeding revenue targets.
- Strong ability to coach, mentor, and develop sales talent.
- Excellent communication, organizational, and decision-making skills.
- Experience with CRM systems and sales analytics tools.
- Ability to balance leadership responsibilities with administrative and operational tasks.
Compensation & Benefits
- Competitive base salary plus performance-based incentives.
- Comprehensive benefits package, including health, dental, and vision insurance.
- Paid time off, holidays, and additional perks.
- Opportunities for career advancement within a growing organization.
Qualifications
