What are the responsibilities and job description for the Customer Success position at Electronic Merchant Systems?
Job Details
Job Location
PaymentCloud Encino - Encino, CA
Description
About Our Company
PaymentCloud Merchant Services is one of the fastest-growing ISO's (Independent Sales Organizations) in the country and this is your opportunity to work in the great atmosphere of a dynamic payments company.
PaymentCloud Merchant Services specializes in setting up businesses of all sizes and types with the ability to accept credit cards for the products and services they sell. Accepting credit cards for any business is essential in today's economy and this market is expanding every day. We are currently seeking 1 HIGHLY MOTIVATED candidate for our Customer Support Administrative Team. The customer support candidate is the link between business owners and banks, enabling the smooth running of the payments side of their business. This is an essential part of our organization as we are the last step before merchants are able to use our services and process payments.
We are looking for individuals who can be multifaceted and detail-orientated to accomplish the job. You will need to possess good communication skills over the phone and via email in order to communicate directly and effectively with our merchants, business partners, and team members.
This position will provide the training and support to nourish the knowledge and growth required to take advanced roles in partnerships and relationship management.
What we offer :
- Insurance : Health, Dental, Vision, Disability, and Life
- 401K Match
- Extra bonus pay and incentives
- Paid Training, including thorough initial training and ongoing development.
- Paid time-off policy.
- Paid holidays.
- Casual dress code - you need to be comfortable working!
- Opportunity for Growth and advancement.
Responsibilities :
Skills Needed
Desired Skills & Experience :
This is an in-office position.
Job Type : Full-time
Rate : $22.84 per hour
Salary : $23
