What are the responsibilities and job description for the Computer Operations Technician II position at Electronic Systems?
Overview
About Xerox Holdings Corporation For more than 100 years, Xerox has continually redefined the workplace experience. XIT Staffing, a division of Xerox dedicated to staffing solutions, is committed to collaborating closely with our internal clients to fulfill their staffing needs.
Our client, Virginia's largest institution of higher education, is in need of a Computer Operations Technician II for a full-time 2-year engagement. The Computer Operations II will take lead or organize staff to perform computer and laptop repair, PC desktop, and lab installations and upgrades of hardware and software. In this role the Computer Operations II will perform individual and group training on the use of the classroom technology equipment and respond to, and resolve hardware and software problems on campus, and at off campus sites as needed.
The position is primarily day shift; however, organizational requirements may demand work on evenings, nights and weekends.
Responsibilities
- Work with the campus technical support staff performing software / hardware installations and computer maintenance.
- Plan, organize, and track performance of junior staff members as directed by the IT manager.
- Answer requests for assistance logged by staff, students and faculty regarding technical problems.
- Respond to technical requests for assistance with desktop computers, peripherals, and all technology installed in the classrooms.
- Organize staff for the deployment of monthly software upgrades as needed, as well as security patching
- Perform individual and group computer installations, including computer labs, as well as organize junior staff to complete these tasks on time and in compliance with college policy.
- Support Windows, and MAC based operating systems and applications.
- Assist in maintaining campus technology inventory. To include acting as back-up inventory liaison for the campus.
- Work with contractors regarding technical installations and repairs, supervise work of contractors to ensure work is in compliance with college facility policy, information technology policies, and the statement of work.
- Perform other duties as assigned.
- Special Assignments May be required to perform other duties as assigned.
- May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor. KSA's / Required
Qualifications
Minimum Qualifications :
Preferred Qualifications
