QA Specialist (Technical support specialist)

Responsibilities:

• Develop and execute detailed test plans, test cases, and scripts.
• Perform functional, regression, and performance testing.
• Identify, document, and track bugs using issue management tools.
• Collaborate with development teams to resolve defects.
• Provide technical support for deployed Power Platform and SharePoint solutions.
• Troubleshoot user issues and resolve them promptly.
• Test applications for WCAG and ADA compliance using assistive tools.
• Develop and execute test cases for Power Platform and SharePoint solutions.
• Conduct functional, regression, and performance testing.
• Document and track bugs using issue tracking tools like JIRA.
• Perform accessibility testing for WCAG and ADA compliance.
• Create and execute automation scripts using Selenium or equivalent tools.
• Collaborate with developers to resolve identified defects.
• Provide end-user technical support for deployed solutions.
• Test API integrations and workflows for functionality.
• Conduct UAT with stakeholders and end-users.
• Validate data integrity and security measures.
• Ensure compliance with organizational testing standards.
• Perform cross-browser and cross-device testing.
• Create detailed test reports and documentation.
• Troubleshoot issues in production environments.
• Conduct root cause analysis for recurring defects.
• Assist in creating training materials for users.
• Perform load and stress testing on critical systems.
• Collaborate with project managers to align testing timelines.
• Ensure alignment with data privacy and security policies.
• Conduct post-release validation for deployed updates.
• Validate integration points between Power Platform components.
• Review user feedback for potential system improvements.
• Stay updated on the latest testing tools and techniques.
• Provide input for continuous improvement in testing practices.
• Align testing efforts with project goals and deliverables.

Qualifications:

• Bachelor’s degree in IT or related field.
• ISTQB certification preferred.
• 3 years of experience in QA and support roles.

Technical Skills:

• Experience with Selenium, JIRA, and Azure Test Plans.
• Proficiency in accessibility testing tools (JAWS, NVDA).
• Familiarity with Power Platform.

Technology Stack:

• Selenium, JIRA, WCAG testing tools.

Job Types: Full-time, Contract

Pay: $28.07 - $29.84 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Quality assurance: 4 years (Required)

Ability to Commute:

• Seattle, WA 98104 (Preferred)

Ability to Relocate:

• Seattle, WA 98104: Relocate before starting work (Preferred)

Work Location: In person

Salary : $28 - $30