What are the responsibilities and job description for the Food and Beverage Supervisor position at Element by Marriott North Charleston?
Job Description
Job Description
Are you passionate about delivering exceptional dining experiences? Do you thrive in a dynamic environment where hospitality meets excellence? We are looking for a customer focused Food and Beverage Supervisor to join our team at our Element by Marriott North Charleston hotel. We pride ourselves on providing unparalleled service and creating memorable moments for our guests. As the Food and Beverage Manager, you will play a crucial role in ensuring the success of our Bistro and Starbucks outlets, elevating our offerings to exceed guest expectations.
About Us
At Hospitality America, winner of Top Workplaces USA , we provide hospitality management services across all aspects of hotel management and operations through a principled approach that is guided by our values. What we call P.E.A.C.H.
PASSIONATE – Passionate with the spirit to serve.
EXCELLENCE – Committed to excellence that inspires results.
ADAPTABLE – Adjust, adapt, and overcome.
COMMUNITY – Creators of a collaborative community invested in growth.
HUMBLE – Humble, trustworthy, and transparent.
They guide how we work, who we work with, and how we achieve success for our partners and our internal community. Our people are the core to our success; therefore, we invest in employee training and development to ensure our communities and team members can thrive.
WHAT YOU’LL DO
- Oversee the day-to-day operations, ensuring seamless service and adherence to brand standards.
- Follow all standard operating procedures (SOPs) to optimize efficiency and productivity.
- Monitor inventory levels and manage ordering to maintain adequate stock levels while minimizing waste.
- Recruit, train, and mentor a team of passionate individuals dedicated to delivering exceptional service.
- Foster a positive work environment that encourages teamwork, creativity, and continuous improvement.
- Conduct regular performance evaluations and provide constructive feedback to drive professional growth and development.
- Uphold the highest standards of hospitality, consistently exceeding guest expectations and creating memorable dining experiences.
- Proactively address guest feedback and resolve any issues or concerns in a timely and effective manner.
- Collaborate with other hotel departments to coordinate special events and promotions, ensuring a cohesive guest experience across all touchpoints.
- Monitoring expenses and revenue to achieve financial targets.
- Identify opportunities for revenue growth and cost optimization, implementing strategies to maximize profitability.
- Analyze sales trends and customer preferences to inform menu development and pricing strategies.
- Ensure compliance with all health and safety regulations, maintaining cleanliness and sanitation standards in accordance with industry best practices and local requirements.
- Implement and enforce food safety protocols, conducting regular inspections and audits to uphold quality standards.
WHY Element by Marriott North Charleston hotel :
Competitive Salary : We believe in recognizing and rewarding our team members for their hard work.
SKILLS EDUCATION AND EXPERIENCE
PHYSICAL DEMANDS :
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to stand for prolonged periods of time.
Must be able to lift up to 50 pounds.
Must be able to navigate various departments of the organization’s physical premises.
AFFIRMATIVE ACTION / EEO STATEMENT :
Hospitality America, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
ADDITIONAL INFORMATION :
This job description in no way states or implies that these are the only duties to be performed by the employee filling this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by management. Management has the right to add to, revise, or delete information in this job description. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform this position's essential functions.
This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.
