What are the responsibilities and job description for the Night Auditor position at Element by Westin Denver International Airport?
Job Description
We are looking for qualified candidates to welcome our guests at our new Element by Westin DIA.
We are recruiting candidates with exceptional guest service skills and enjoy interacting with guests! Offering pay increases at 90 days and at 6 mos!
These positions will require open availability for weekends and holidays.
Responsibilities
- Perform all check-in and check-out of guests.
- Reconcile daily transactions in all outlets.
- Manage online and walk in reservations.
- Provide information about rooms, rates and amenities.
- Verify guest's credit card data and all payment options, reviewing guests' tax exemptions are accurate.
- Respond to Guest’s complaints in a timely and professional manner.
- Communicate with our housekeeping staff to ensure all rooms are clean, tidy and ready for guests to accommodate their needs.
- Ability to stand for long periods of time.
Skills
- Excellent written and oral communication.
- Attention to fine details.
- Friendly phone mannerisms and skills.
- Customer service experience.
- Excellent communication and organizational skills
Job Types: Full-time, Part-time
Pay: $19.00 - $21.00 per hour
Benefits:
- Employee discount
- Health insurance
- Paid time off
Schedule:
- 10 hour shift
- Evening shift
- Every weekend
- Night shift
- Overnight shift
Education:
- High school or equivalent (Preferred)
Work Location: In person
Salary : $19 - $21