Job Title: Night Auditor

Location: Carmel, IN, 46280

Job Description:

We are seeking a detail-oriented and reliable Night Auditor to join our team at our hotel in Carmel, IN. The Night Auditor is responsible for overseeing the hotel's front desk operations during the overnight hours. Duties include checking in late-arriving guests, reconciling the day's transactions, preparing daily reports, and ensuring guest satisfaction throughout their stay.

Responsibilities:

• Check in late-arriving guests and provide exceptional customer service
• Balance and reconcile all hotel revenue and expenses for the day
• Prepare and distribute daily reports to management and staff
• Respond to guest inquiries and resolve any issues or complaints
• Ensure the safety and security of the hotel during the overnight hours

Requirements:

• Previous experience in a hotel front desk or night audit role preferred
• Excellent communication and customer service skills
• Ability to work independently and handle multiple tasks simultaneously
• Strong attention to detail and accuracy
• Flexibility to work overnight shifts, including weekends and holidays