What are the responsibilities and job description for the Night Auditor position at Element Hotel?
We are seeking a detail-oriented, reliable Night Auditor to join our hospitality team.
The Night Auditor will be responsible for all end-of-day accounting functions and will ensure all guest accounts are accurate and up-to-date.
This role involves a range of duties including checking in guests, handling their requests, and taking reservations.
The Night Auditor also reconciles all accounts, processes invoices and prepares paychecks.
Our ideal candidate has a knack for customer service and a strong understanding of accounting processes.
Responsibilities
Resolve any issues with guest accounts
Prepare daily reports for management
Process invoices and manage internal budgets
Perform end-of-day accounting duties
Take reservations by telephone or online
Perform various duties as requested by management
Check guests in and out of the hotel and handle reservations
Post and balance charges for rooms, food, liquor, or telephone calls to ledgers manually or using computers
Perform accounting duties such as reviewing, balancing, and compiling the daily financial transactions of the hotel
Prepare daily reports and balance transactions
Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions
Resolve guest complaints or call in maintenance crew for repairs
Handle cash transactions and process payments
Perform security walks of the hotel property to ensure the safety of guests and employees
Respond to emergencies and notify the appropriate authorities if necessary
Without assistance, carry, place, move, or lift objects weighing up to 25 pounds; with assistance for items beyond 25 pounds.
