What are the responsibilities and job description for the Financial Operations Manager position at Element Materials Technology?
Job Description:
The Accounts Receivable Supervisor role at Element Materials Technology is a critical position within our organization. As a key member of our team, you will be responsible for ensuring excellent customer service levels, managing customer disputes, and training team members on communication techniques.
Key Responsibilities:
Requirements:
* 5 years minimum experience in customer-facing roles or as a first point of escalation
* 2 years of supervisor experience or managing a team
* Solid understanding of invoicing and billing cycles
* Strong communication skills, both oral and written
Company Overview:
Element Materials Technology is a global leader in testing, inspection, and certification, with over 9,000 brilliant minds operating from 270 sites across 30 countries.
The Accounts Receivable Supervisor role at Element Materials Technology is a critical position within our organization. As a key member of our team, you will be responsible for ensuring excellent customer service levels, managing customer disputes, and training team members on communication techniques.
Key Responsibilities:
- Lead the client service group to provide optimum customer service.
- Manage customer relationships and monitor key accounts.
- Develop strong relationships with internal and external clients to resolve issues effectively.
Requirements:
* 5 years minimum experience in customer-facing roles or as a first point of escalation
* 2 years of supervisor experience or managing a team
* Solid understanding of invoicing and billing cycles
* Strong communication skills, both oral and written
Company Overview:
Element Materials Technology is a global leader in testing, inspection, and certification, with over 9,000 brilliant minds operating from 270 sites across 30 countries.