Case Manager

Title: Case Manager
Location: 3750 Convoy Street Suite 310 San Diego, CA Terms: Hourly, Full-Time, On-site Position

Our Mission: To serve each person’s journey by creating space for growth, connection, and renewal. Through identity, gender, and culturally affirming practices and trauma-focused care, we empower LGBTQIA community members to not only discover their voice but to embrace the strength and power within it
Our Values: Social Justice, Restorative Healing, Team-Oriented, Committed, Proactive

Qualifications:
· High School Diploma or equivalent
· Preferred Associates or Bachelors degree in psychology, sociology, or other social services degree or other case management certificate
· Preferred 2 years experience in the behavioral health field

Competencies:

· CLINICAL DOCUMENTATION (Coherent, comprehensive, accurate, & justifies LOC)
· CRISIS INTERVENTION (Demonstrates ability to respond effectively in an emergency; Facilitates a safe,

appropriate intervention in response to client crisis)
· CLIENT DE-ESCALATION (Effectively displays & utilizes non-verbal communication cues i.e. body language)

Responsibilities:
· Serve as a client advocate to support, guide, and coordinate care for clients as they navigate their wellness journey · Provide assistance with clinical and administrative staff
· Lead groups pertaining to case management, self-empowerment and growth if needed
· Enforce structure and regulated client obligations
· Assist with intake assessments as needed
· Shift notes on client behavior, incident reports and warning signs as needed
· Assesses clients, evaluate effectiveness of care plan and progress made by client, participate in client treatment planning and case review
· Perform miscellaneous job-related duties as assigned to better serve client care
· Transportation to appointments and client scheduled requirements as needed
· Assist in filing for short term disability through EDD (State of CA specific) or any third-party company that client is associated with if needed
· Assist in filing continued claims for current short term disability claims, including having psychiatrist fill out all required medical paperwork
· Maintains community resource spreadsheet and connects clients to relevant resources to enhance their care
· Assist in filing for CalFresh if needed
· Provide guidance/review job applications prior to submission and assist in creating or reviewing client resumes
· Assist in setting up aftercare appointments with psychiatrists and therapists for discharge plan
· Provide conflict resolution, safety, and maintain calm redirection in high stress environments
· Strong communication with clients and staff
· Coordinate and encourage engagement with client group attendance and offsite activities
· HIPAA compliance
· Helpful and adaptive with assistance in all staff departments
· Serve as a point of de-escalation for both client and team relations

· Experience with KIPU preferred
· Excellent analytical and problem-solving skills
· Mentor and coach team members to create an environment of growth · Maintain a safe and secure environment for both clients and staff

Benefits:
· Fulfilling work
· Positive culture
· Competitive salary
· Access to yearly bonus pool · 401(k)
· Dental insurance
· Health insurance
· Vision insurance
· Paid time-off

Job Type: Full-time

Pay: $22.00 - $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Morning shift

Ability to Commute:

• San Diego, CA 92111 (Required)

Ability to Relocate:

• San Diego, CA 92111: Relocate before starting work (Required)

Work Location: In person

Salary : $22 - $25