What are the responsibilities and job description for the Claims Manager position at Element Roofing?
Claims Manager - Element Roofing
Are you passionate about managing claims efficiently and ensuring customer satisfaction? Do you thrive in a work environment that values professionalism and excellence? If so, we invite you to join our team as a Claims Manager!
About Us
Element Roofing is a premier, highly-rated, and fast-growing roofing contractor and exterior services company, serving the Indiana region. We maintain high ratings on Angi.com, Facebook, Google, HomeAdvisor, and Yelp. Specializing in insurance restoration, we keep our claims and supplement department busy by using advanced technology to facilitate claim adjustment, increase ease of communication, and accelerate claim turnaround speed.
Our thorough supplementing strategy, goal-achieving culture, and proven processes allow the Element Roofing Claims Manager to exceed expectations. Our Code of Conduct, Mission, and Values create an aligned and supportive environment.
We are seeking a hungry, dedicated supplementer with a desire to surpass established goals using our proven systems to succeed in a covid-proof, recession-proof industry.
Position Overview
- Position: Supplementer/Claims Manager
- Type: Full-time, W2 position
- Compensation: Base salary commission (high earning potential)
- Base Salary: $30,000
- Commission: $30k–60k (Total potential: $60k–90k)
- Location: Virtual
Job Responsibilities:
- Oversee the entire claims process from initiation to resolution, ensuring accuracy and timeliness.
- Review all insurance scopes of loss to analyze awarded coverage and line items.
- Create revised estimates and validate all legitimate line items with proper documentation.
- Justify items required in the scope of loss for the claim being handled.
- Discuss coverage and scope of work with the assigned adjuster for each claim.
- Collaborate with internal teams to streamline processes and enhance the customer experience.
- Communicate directly with homeowners, updating them on the claim process and addressing any concerns.
- Maintain communication in the CRM system.
- Break down claim financials and explain them to homeowners.
- Create the final invoice and supplement for the claim and submit it to the insurance provider upon completion of work.
- Communicate with the Element Roofing Sales Team regarding client updates and specific photos needed for supplements.
- Track and manage claim financial information accurately.
- Knowledge of local building codes and roofing systems is a plus.
Job Requirements:
- Minimum of 3 years of experience in property claims adjusting (independent or public adjusting experience is a plus).
- Proficiency in Xactimate estimation software (Symbility experience is a plus).
- Knowledge of building codes and various roofing systems.
- Strong attention to detail
- Ability to manage multiple claims simultaneously
Benefits:
- Competitive salary with a base salary of $30,000 commission ($30k–60k commission potential; total $60k–90k).
- 4 weeks paid vacation.
- Company stipend for phone and laptop.
- Professional development assistance.
- Opportunity for growth and career development.
- Referral program.
Company Culture:
- We value integrity and follow through on our commitments.
- We provide unmatched customer service through an immersive digital experience.
- We foster a workplace culture built on mutual trust, respect, and fun.
- Our employees love their jobs, and it shows.
- We employ well-trained crews with on-site supervision and thorough final inspections.
- We protect our customers with full insurance coverage and labor warranties.
Company Events:
- Grill outs and BBQs
- Company trips and travel opportunities
- Sporting events: football and basketball games
- Outdoor activities: hiking, biking
How to Apply: Please apply with your resume and cover letter, and tell us why you’re the best fit for this position.
Related Keywords: roofing, construction, adjuster, sales, roofing sales, outside sales, account executive, sales rep.
Visit us:
Website: elementroofing.com
Facebook: facebook.com/elementroofingandexteriors
Salary : $30,000
