What are the responsibilities and job description for the Technical Service Engineer position at Element Solutions Inc?
Challenge Yourself and Impact the Future!
MacDermid Enthone Industrial Solutions operates as a business unit of Element Solutions Inc (NYSE : ESI). Element Solutions Inc is a leading specialty chemicals company whose businesses supply a broad range of solutions that enhance the products people use every day.
MacDermid Enthone Industrial Solutions is a global supplier of industrial metal and plastic finishing chemistries. We primarily design and manufacture chemical systems that protect and decorate surfaces. Our high-performance functional coatings improve resistance to wear and tear, such as hard chrome plating of shock absorbers for cars or provide corrosion resistance for appliance parts. Our decorative performance coatings apply finishes for parts in various end markets such as automotive interiors or jewelry surfaces. As part of our broader sustainable solutions platform, we also provide both chemistry and equipment for turnkey wastewater treatment and recycle and reuse solutions. Our industrial customer base is highly diverse and includes customers in the following end markets : appliances and electronics equipment; automotive parts; industrial parts; plumbing goods; construction equipment and transportation equipment.
We strive to embody the five “Elements of our Culture,” our “5Cs” : Challenge, Commit, Collaborate, Choose and Care. These core values are the foundation of our organization which our employees embrace in their interactions with customers, colleagues and other stakeholders to drive financial performance and create a rewarding work environment.
Who are we looking for?
The Technical Service Engineer is responsible for the installation and servicing of proprietary industrial chemicals for the surface finishing industry and related equipment at various MacDermid customer facilities. The position requires a proactive self-starter that is able to work closely and independently with customers, technical service, and sales personnel, to ensure the customer and MEIS interests are served while helping to promote MacDermid’s exclusive line of products.
What will you be doing?
- Establish rapport with customers and become a trusted resource
- Perform practical demonstrations of products at customer premises
- Will act as part of a team of 3-4 reps to assist on sales calls, train, and interact with customers and vendors
- Support lab techs and quality managers on a day-to-day basis
- Follows through on services rendered to customers in the field
- Provides assistance to customers both in person and by phone, dealing with technical and operational issues
- Extensive travel to customer or manufacturing sites required 50% or more (approximately 20 hrs on the road, on average 2 / 3 nights away) possibly some weekend – travel to be based on customer needs
- Person must be able to travel internationally with a passport
Who are You?
We understand that not all candidates may meet the requirements listed above. If you believe you have the skills and experience necessary to excel in this role, we encourage you to apply.
What competencies will you need?
We are Offering...
As part of our team here, as well as receiving a competitive base salary, you will also participate in a generous performance related bonus plan. In addition, you will also receive a 401k plan with company matching, Life Insurance, and Medical Insurance as well as 9 holidays.
Career Growth - We provide a challenging but rewarding experience to our people – you will have an opportunity to learn, grow and contribute from your very first day. Our teams play an important role enabling technological breakthroughs in high growth industries around the world. We continuously invest in technologies and extensive learning and development tools which provide opportunities to challenge, develop and nurture your career.
Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
