What are the responsibilities and job description for the Office Manager position at Element Turf & Outdoor Solutions?
Office Manager
We are a growing, local lawn and landscape company seeking an Office Manager. We are looking for an individual who is efficient and comfortable being a member of a team, as well as being self-motivated and comfortable with working alone. The ability to multitask, while maintaining complex schedules and managing administrative support, is essential in this position. The ideal candidate for this job is resourceful, a good problem solver and organized. Assuring a steady completion of workload in a timely manner is key to success in this position. Superior customer service, communication, and leadership skills are necessary.
Job Duties
- Assisting with answering phones and providing customer service.
- Overseeing the work of all office employees to ensure they work productively and complete tasks on time.
- Scheduling jobs/dispatching work to crews.
- Manage office supplies inventory and place orders as necessary.
- Running and compiling spreadsheets and reports.
- Building simple documents and templates.
- Keeping track of and calling past due clients to collect.
- Solving any client issues and being the point of contact for their issues.
- Assist Account Manager or Field Managers with building and sending estimates.
- Creating invoices and billing all clients.
- Managing company healthcare and other insurance policies.
- Provide other administrative support as necessary, including scheduling group meetings, maintaining calendars, doing research, and creating reports
- Identify opportunities for process and office management improvements, and design and implement new systems
- Reporting office progress to other management and owner, and working with them to improve procedures.
Preferred Skills
- Bachelor's degree in business administration, communications, or a related field
- 2-5 years of work experience in an administrative/office management role
- Must have exceptional attention to detail
- Strong organizational and time management skills, and ability to prioritize
- Must be a self-starter and driven
- Excellent communication and interpersonal skills
- Strong problem-solving skills and analytical abilities
- Must be proficient with Microsoft Office and Google products
- Familiarity with Quickbooks or other accounting software a plus
- Strong written and verbal communication skills to produce reports, assign tasks, accept instructions and handle vendor contracts, among other tasks
- Ability to analyze and revise operating practices to improve efficiency
- Detail-oriented and comfortable working in a fast-paced office environment
This position will be a full-time position, Monday-Friday 8:00 am to 4:30 pm. Paid holidays, vacation, and other benefits available, such as health, dental, vision, etc.