What are the responsibilities and job description for the Customer Service / Sales position at Elements Massage?
Overview
Our Portsmouth, NH Elements Massage location is a busy location with over 1,000 monthly massage and facial appointments! We have recently added therapeutic Skincare services into our offerings! We are looking for individuals who are passionate about self-care, wellness, and helping others and are excited about the opportunity to positively change the lives in our Portsmouth community to join our tribe! If you’re looking for a job where you can help clients in a meaningful way, then look no further!
Job Ressponisbilities:
- Creating an exceptional massage experience for all the clients every time they enter the studio.
- Informing all clients about the benefits of the Elements Massage Wellness Program, a no hassle membership plan to improve results and see progress!
- Being the first and final face of hospitality, whether on the phone or in the studio
- Ensuring the client appointment paperwork and payment process is brief, painless, and accurate
- Working as a team with our Managers, Massage Therapists, and Estheticians to create an environment where clients are cared for from start to finish each and every time!
Retail Sales Associates enjoy the following perks:
Compensation & Benefits:
- Base Pay $17 per hour plus $5 - $20 comissionon on membership sales
- Bonuses based on studio growth and team milestones
- Medical & Dental insurance for full time employees (32 hours)
- Paid Time Off full time employees (32 hours)
- A complimentary monthly massage at one of our 5 studios (Portsmouth, Newburyport, Bedford, Nashua, Salem)
- 50% off all service add ons and extra massages
- 50% off Gift Cards
Personal & Professional Growth:
- Ongoing Team Building
- Wellness coaching
- Ongoing training on our sales strategies, relationship building, and customer resolution
- Opportunities for growth and leadership (we have 5 locations)
Schedule Availability: We are open 7 days a week from 8:00am to 9:00pm and are currently seeking individuals who are flexible to work a mix of mornings, evenings, and weekends.
Legal Disclaimer
Each Elements Massage® studio is independently owned and operated. Franchise owners (or their designated hiring managers) are solely responsible for all employment and personnel decisions and matters regarding their independently owned and operated studios, including hiring, direction, training, supervision, discipline, discharge, compensation (e.g., wage practices and tax withholding and reporting requirements), and termination of employment. Elements Therapeutic Massage, LLC (ETM) is not involved in, and is not responsible for, employment and personnel matters and decisions made by any franchise owner. All individuals hired by franchise owners’ studios are their employees, not those of ETM. Benefits vary by independently owned and operated Elements Massage® studios. Elements Massage® and Elements Massage design are registered trademarks owned by ETM.Salary : $5 - $20
