Esthetician / Aesthetician

Overview

An esthetician is responsible for providing high-quality facials that meet clients' skin-care needs. The Esthetician will be accountable for completing a thorough skin analysis of each client, providing a customized session plan based on their skin type, and performing a relaxing facial service. Estheticians will also educate each client on their recommended frequency of visits and any take-home regimens to maintain their results between sessions.

 

Qualifications and Skills 

• Must have completed an Esthetics / Aesthetics educational program
• Licensed to provide facial services in your state or municipality
• A client service-oriented individual who can communicate effectively with clients, studio management, and coworkers
• Thrives in a fun, team-oriented environment
• Previous experience in a spa environment or providing facials is a plus

Responsibilities

Provide high-quality facial services:

• Review the client’s intake form to determine any contraindications or considerations before the service.
• Complete a skin analysis of each client to determine what type of service/product should be used to achieve their desired outcome.
• Customize a 60-minute facial service plan for each client based on their unique needs and skin condition.
• Provide a relaxing facial experience through cleansing, treating, exfoliating, and moisturizing.
• Maintain a clean and organized workspace in accordance with studio guidelines.
• Adhere to all health and state safety regulations and guidelines.

Educate clients regarding services, visit frequency, and at-home care:

• Explain the benefits of regular facials and the positive impact clients may have in the overall improvement and health of their skin.
• Provide each client with a recommendation on how frequently they should return for facial services to maintain their desired results.
• Customize and recommend an at-home regimen for each client to maintain their desired results between sessions.
• Demonstrate/explain the proper use of each recommended product and how often it should be used.

 

Communicate professionally with clients and team members:

• Educate clients about the service they are to receive to ensure alignment on what the end goals are for the session.
• Address any concerns during the session by educating and communicating with the client.
• Maintain a written record of services provided and products used during each session. This includes but is not limited to notating what products clients have enjoyed during a session and those which may have caused adverse reactions.
• Keep a clear line of communication with the studio management team regarding client needs, inventory needs, additional training needs, and more.

 

Complete other tasks and projects as assigned by studio leadership.

Qualifications

• Licensed to perform facial services in your state and/or municipality.
• Experience with customer service in the beauty industry.
• Experience in educating or providing service and product recommendations.
• A proven track record for gaining repeat business is a plus.
• A proven track record in upgrading services to clients is a plus.
• High levels of resilience: solution-focused, especially when presented with complexity and the seemingly impossible.
• High levels of dedication: willing to voluntarily go the extra mile.
• High levels of vigor: Positive and uplifting attitude – works well individually, in teams, and in large group collaborative settings.
• High levels of absorption: You have high focus, love what you do, and get lost in your work.
• High levels of creativity: You look at problems as puzzles and provide a unique perspective in contributions.

Legal Disclaimer

©2024 Elements Therapeutic Massage, LLC (“ETM”). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those of ETM. Elements Massage® design are registered trademarks owned by ETM.