What are the responsibilities and job description for the Retail Sales Associate / Customer Service position at Elements Massage?
Overview
If you’re looking for a retail sales associate / customer service job where you can positively change the lives of clients in a meaningful way, then look no further!
Retail Sales Associates enjoy the following perks:
- Pay $16 per hour depending on experience
- Bonuses based on monthly conversion numbers
- Medical insurance
- A complimentary monthly massage at the studio
Here's what we are looking for:
- Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.
- The right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients.
- The right candidate can turn every incident of client criticism to a story of great customer service.
- Someone who thrives in a team environment, supports their coworkers, and contributes to a positive and collaborative workplace.
- A friendly, enthusiastic, and professional demeanor that makes clients and coworkers feel welcomed and valued.
- Someone who takes ownership of their role, anticipates needs, and actively looks for ways to improve the client experience without needing constant direction.
- Dependability is key; we need team members who show up on time and are ready to contribute.
- Comfortable handling multiple tasks, adjusting to different situations, and maintaining composure in a fast-paced environment.
Qualifications:
- Prior retail sales experience preferred; selling memberships or services in‐person to potential clients.
- Customer Service in a spa‐like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.
- Familiarity with modern office tools and systems; scheduling and payments are all processed with easy‐to‐learn computer programs.
- Driven to create the best work environment for the employees and the best experiences for the client.
- Must provide 1-2 references.
Why You'll Love Working at Our Studio:
- Supportive Work Environment – Be part of a positive, team-oriented culture where your contributions are valued.
- Exciting and Rewarding Work – You’ll get to build relationships with clients, make a real difference in their well-being, and be part of a business that prioritizes health and self-care.
- Career Growth Opportunities – We invest in our team members and love to promote from within!
Legal Disclaimer
©2023 Elements Therapeutic Massage, LLC (“ETM”). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those of ETM. Elements Massage® design are registered trademarks owned by ETM.Salary : $16
