Targeted Case Management- Children

Essential Functions

• Provide mental health case management services meeting all DHS and county requirements.
• Meet with each family on caseload a minimum of one time per month
• Coordinate services received by child/family to ensure needs are met
• Ensure confidentiality of all records and interactions
• Participate in professional meetings and workshops
• Attend supervision meetings and participate in team-based decisions regarding all clients and services
• Documentation: Inspect and maintain all client files to ensure they are up-to-date and contain all required documentation. Complete required intake paperwork and continued authorization paperwork every 6 months. Complete accurate case notes for each visit and contact using the Electronic Medical Record system.
• Provide community-based services
• Provide services in the home, at school, or other community location
• Maintain staff and professional relationships with families
• Public Relations/Networking/Liaison o Responsible for the reputation and public image of the agency
• Develop and maintain positive working relationships within the community
• Refer clients to other professionals as needed with supervisor approval
• Communicate with other providers involved
• Case manager will education self on community resources
• Have knowledge of all agency programs
• Responsible for updated knowledge and referral sources and agencies working with persons with cognitive disabilities and/or mental illness and for finding the most appropriate services according to individual and family needs

REQUIRED PHYSICAL ABILITIES

• While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; and talk or hear.
• The employee is occasionally required to sit and climb or balance.
• Must be able to sweep, mop, shovel, and lift up to 40 lbs.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

REQUIRED COMMUNICATION/MATHEMATICAL/REASONING SKILLS

• Must possess the required level of skills and abilities to read, write, speak, and apply mathematical concepts and sound reasoning to successfully perform the essential duties and responsibilities of this job.
• Must be able to perform basic operations on a computer within the Windows operating system.
• This position requires problem solving skills, critical thinking skills, and the ability to multi-task.

RESPONSIBILITIES, EXPECTATIONS & STANDARDS

• Commitment to the daily application of ElevaCares mission, to serve patients, their families and our community.
• Maintain confidentiality.
• Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment.
• Comply with safety principles, laws, regulations and standards associated with all applicable governing bodies.

WORK ENVIRONMENT

• May be exposed to communicable diseases when working in a health care environment.
• The employee is occasionally exposed to wet and/or humid conditions and outside weather conditions.
• The noise level in the work environment is usually moderate.

ESSENTIAL QUALIFICATIONS

The individual must be able to work the hours specified above. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed above are representative of the knowledge, skills, and/or abilities required to perform the essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, so long as the accommodations do not cause undue hardship to the employer.

Education, Experience, and Skills Required

Case managers must meet items 1-3 as follows:

1. Is skilled in the process of identifying and assessing a wide range of recipient needs.

2. Is knowledgeable about local community resources and how to use those resources for the benefit of the recipient.

3. Meet one of the following:

• Holds a bachelors degree in a behavioral science/related field from an accredited college/university and meets requirements for supervision and continuing education
• Without a bachelors degree, meets one of the following: Has 3 or 4 years of experience as a case manager associate. Be an RN without a bachelors degree with 3 or more years combined specialized training in psychiatry and work experience consisting of community interaction and involvement or community discharge planning in a mental health setting.
• Must have knowledge, education, and experience of child developmental stages, the signs of mental health issues in children, and working with parents confronted with cognitive impairment, mental illness, chemical dependency, and/or domestic violence. Knowledge of community resources, activities and social services. Must have ability to work independently, enjoy flexibility, and manage stress.