What are the responsibilities and job description for the Senior Credit & Collections Specialist - Paragon Healthcare position at Elevance Health?
Be Part of an Extraordinary Team
A proud member of the Elevance Health family of companies, Paragon Healthcare brings over 20 years in providing life-saving and life-giving infusible and injectable drug therapies through our specialty pharmacies, our infusion centers, and the home setting.
Title: Senior Credit & Collections Specialist – Paragon Healthcare
Location: Candidates must reside within 50 miles or 1-hour commute each way of TX-PLANO, 3033 W PRESIDENT GEORGE BUSH HWY, STE 100 or any Elevance Health PulsePoint location in Texas.
Schedule: Hybrid (1 day on-site, 4 days remote/week); Monday – Friday, 8:00am – 5:00pm.
The Senior Credit & Collections Specialist – Paragon Healthcare is responsible for complex collection activities related to past due health insurance claims.
How You Will Make An Impact
Primary duties may include, but are not limited to:
Who We Are
Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
A proud member of the Elevance Health family of companies, Paragon Healthcare brings over 20 years in providing life-saving and life-giving infusible and injectable drug therapies through our specialty pharmacies, our infusion centers, and the home setting.
Title: Senior Credit & Collections Specialist – Paragon Healthcare
Location: Candidates must reside within 50 miles or 1-hour commute each way of TX-PLANO, 3033 W PRESIDENT GEORGE BUSH HWY, STE 100 or any Elevance Health PulsePoint location in Texas.
Schedule: Hybrid (1 day on-site, 4 days remote/week); Monday – Friday, 8:00am – 5:00pm.
The Senior Credit & Collections Specialist – Paragon Healthcare is responsible for complex collection activities related to past due health insurance claims.
How You Will Make An Impact
Primary duties may include, but are not limited to:
- Follows established guidelines, contacts payer for the purpose of collecting past due health insurance claims.
- Researches validity of past due and/or disputed claims.
- Negotiates payment plans with patients in accordance with company collection policies.
- Reports status of credit and collection activities for management review.
- Requires a H.S. diploma and a minimum of 2 years of commercial and/or government debt collection experience; or any combination of education and experience, which would provide an equivalent background.
- At least 1 year experience with office computer program, if applicable (i.e. CPR , CareTend) preferred.
- At least 1 year experience with partner programs (i.e. Microsoft Word) preferred.
- Strong written and oral communication skills preferred.
- Minimum of 1 year experience in medical collections (preferably home infusion) with a working knowledge of managed care, commercial insurance, and Medicare reimbursement preferred.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
