What are the responsibilities and job description for the Customer Service Representative ON SITE position at ELEVANCE NYC?
Location: Manhattan, NY (On-Site) NO REMOTE
Job Description:
We are seeking a Customer Service Representative to join our team in Manhattan! In this role, you will serve as the first point of contact for our customers, ensuring a smooth and positive experience. Your main goal will be to address inquiries, resolve concerns, and provide top-tier customer support.
Responsibilities:
xGgXRRrDNx
Job Description:
We are seeking a Customer Service Representative to join our team in Manhattan! In this role, you will serve as the first point of contact for our customers, ensuring a smooth and positive experience. Your main goal will be to address inquiries, resolve concerns, and provide top-tier customer support.
Responsibilities:
- Assist customers with inquiries and product/service details
- Handle customer complaints and provide effective solutions
- Maintain detailed and up-to-date customer records
- Work closely with other departments to escalate issues when necessary
- Participate in ongoing training and improvement initiatives
- Strong communication and interpersonal skills
- Problem-solving mindset with the ability to think on your feet
- Ability to handle stressful situations with professionalism
- Detail-oriented and organized
- Prior experience in customer service is a plus but not required
xGgXRRrDNx
