What are the responsibilities and job description for the Commercial Airline Operations Concierge Specialist position at Elevate Aviation Group LLC?
Job Title - Commercial Airline Operations Concierge Specialist (BED) Bedford, MA
Department - Large Group Charter
Reports to - VP, Commercial Airline Operations
Location - Bedford, MA - Successful candidate must currently live in or be willing to relocate within 2 hours of Bedford, MA
Who we are-
As a wholly owned subsidiary of Elevate Aviation Group, Private Jet Services (PJS) is an aviation consultancy and air travel solutions company serving an extensive clientele across diverse industries. Global clientele includes government agencies, presidential candidates, professional and collegiate sports teams, family offices, multinational corporations, and some of the world's most recognized entrepreneurs, entertainers, and high-net-worth individuals. PJS is ever ready to dispatch customized travel itineraries 24 hours a day, 365 days of the year to any destination.
Summary of position -
The Concierge is responsible for the welfare of passengers in all aspects of Part 121 flights. Coordinating all aspects of the flight including, but not limited to catering, commissary, manifests, gate and boarding procedures, passenger identification, and flight service.
Essential Duties & Responsibilities-
- Fly as Concierge on designated NHL team(s)
- Staff all appropriate 121 flights with PJS representation.
- Monitor and approve travel budgets and plans prior to submission to the VP Commercial Airline Ops for final approval.
- Assist in maintaining the 121-staffing schedule calendar, working closely with the VP Commercial Airline Ops.
- Work with the VP Commercial Airline Ops to monitor aircraft and crew schedule to ensure adherence to the team's schedule and expectations.
- Perform quality control actions with customs, handling, security, and any other operational aspects.
- Assume main Concierge duties for VVIP charters as needed.
- On call 24 / 7 for 121 staffing support
- Coordinate with the Business Development team as necessary for trip requirements.
- Work closely with the VP Commercial Airline Ops on all 121 ops including VVIP, Large groups, NCAA, Ad hoc, and ACMI
- Source 121 operators as needed and directed.
- Assist Account Management on an as needed basis with the approval of the VP, Commercial Airline Operations.
Knowledge, Skills & Abilities-
Education & Experience-
Schedule & Travel-
Miscellaneous-
About Elevate Aviation Group-
Elevate Aviation Group's wholly owned subsidiaries, Private Jet Services, Elevate Jet, Keystone Aviation, and Keystone MRO share a mission to provide aircraft owners and flyers unsurpassed service, safety, and counsel. Whether clients require charter flights, large group travel, aircraft management services, aircraft maintenance or aircraft acquisition services, Elevate Aviation Group delivers highly personalized solutions to meet each client's unique needs 24 hours a day, 365 days of the year to any destination.
