Assistant Store Manager

Elevate Cannabis

Empowering Culture that cultivates industry - Leading cannabis products while elevating customer experience and our local communities.

Location: 6820 E Front Street, Kansas City, MO 64120

Position: Assistant Store Manager

Reports To: Store Manager

Job: The Assistant Store Manager is a facilitator and an assistant to the Store Manager who must work directly with patrons and staff to ensure that business is being conducted in an effective and compliant manner. Assistant Store Managers report directly to the Store Manager

concerning issues surrounding policy, procedures and operations. The Assistant Store Manager

serves as an intermediary between the floor staff and the Store Manager and works in

conjunction with the budtenders to keep operations running smoothly and safely. The Assistant

Store Manager must play an integral role in making sure that the patrons of the business

receive the best service we can provide, by attending to issues surrounding sales or other

business related interactions.

The Assistant Store Manager must be able to think on their feet and be a creative problem

solver who is able to keep business operations running safely and efficiently no matter what the

circumstances. You will be responsible for overseeing daily operations and should be able to

cultivate and maintain positive relationships with and provide support to the store manager,

supervisors and floor staff. You must be aware of emergency protocols and operating

procedures, should an event occur, and you will be expected to communicate with law

enforcement and compliance officers. You will face many challenges as an assistant store

manager, but your main objective is to work in conjunction with your store manager, staff,

vendors, administrators and local law enforcement to ensure that patrons are provided with

excellent customer service and an exceptional shopping experience.

Shift: 5 day work weeks with 8 hour shifts

7 day availability

Pay: 45k-55k yearly DOE Paid Bi-Weekly

Benefits: 401(k)Dental Insurance, Health insurance, Paid time off, Vision insurance and Employee Discounts

Duties and Responsibilities:

The Assistant Store Manager has many responsibilities including, but not limited to:

• Must Hold a Current and Valid Key Agent ID issued by DHSS, and pass local background

checks where applicable

• Must be an autonomous and independent overseer who leads by example and sets a tone for

a positive, rewarding, and efficiently operated workplace

• Keep staff motivated and inspired to continue positive and productive performance with an

emphasis on customer service, compliance and efficient operations

• Assist and train staff to efficiently handle sales and provide superior customer service

• Effectively delegate the responsibilities and actions of the floor staff

• Relay changes in policies and procedures and introduce sales and specials to staff

• Work directly with patrons of the business to ensure all needs are met and that Terrapin is

providing an exemplary shopping experience

• Must have extensive knowledge of all the products in the store and know their safe

applications

• Must be able to maintain balanced cash accounts including managing nightly deposits and

monitoring change banks

• Must be an expert problem solver and able to creatively and effectively find solutions to

balance cash handling errors, dissolve issues on the sales floor concerning compliance,

customer complaints, product issues or interpersonal conflicts between employees

• Communicate with Store Manager on issues and / or submit ideas surrounding sales,

marketing ideas, and other useful information which might be helpful in increasing profit

• Communicate with Store Manager on issues of quality or risk, including problematic concerns

relating to supervisors or other staff members; or positive feedback for top performers and

strong initiative

• Assist Store Manager in communication with or project completion for Director of Retail

• Work with Store Manager, shipping and receiving department and store supervisors to

develop strategies surrounding product placement and movement

• Assist the Store Manager in any way possible concerning the store’s daily operations and be

willing to adapt, maintain flexibility, and provide support where needed

• Assist Store Manager with making schedules to ensure staffing needs are met

• Assist in the monitoring of inventory and make sure products are properly received, labeled

and sold according to mandated regulations, keeping sales ops safe and compliant

• Regularly check expiration dates and packaging and labeling for compliance, integrity, content

and quality

• Oversee actions and procedures to be sure that business is always being conducted within

the confines of compliance, including possibly assisting with inspections

• Perform regular checks on the store’s security systems and personnel to be sure that all

mandated systems and the facility on a whole is operating safely and efficiently

• Conduct product and compliance research and attend training programs and meetings to stay

up to date on important changes in regulatory oversight and product development

• Must be able to manipulate and utilize basic Microsoft Office Programs

• Must be able to navigate and manipulate web-based applications and menus

• Must have experience handling, processing and counting cash for daily deposits

• Must be able to navigate and utilize the inner-workings of the POS system

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Application Question(s):

• What strengths of yours can you contribute to the Elevate team within your first 30 days?
• What attracts you to Key/Elevate Cannabis?
• Describe your greatest success and largest failure. What did you learn?

Work Location: In person

Salary : $45,000 - $55,000