What are the responsibilities and job description for the Senior Business Analyst position at Elevate Digital?
Position Overview:
We are seeking an experienced Business Analyst (BA) to join our dynamic team on a 6-12 month contract in Charlotte, NC 3 days a week. The ideal candidate will have 3-5 years of hands-on experience in business analysis, with expertise in ERP systems, particularly Microsoft Dynamics 365. You will play a key role in improving our business processes, helping optimize our systems, and driving automation initiatives using Power Automate.
Key Responsibilities:
- Analyze business requirements, processes, and workflows to recommend improvements and solutions.
- Collaborate with business stakeholders to understand their needs and translate them into functional requirements.
- Work closely with the IT team to support the implementation and optimization of Microsoft Dynamics ERP.
- Assist in building, configuring, and customizing workflows using Power Automate.
- Gather and document functional and technical requirements for system enhancements and integrations.
- Conduct testing and provide post-implementation support to ensure solutions meet business needs.
- Provide user training and documentation to ensure proper system utilization.
Required Qualifications:
- 3-5 years of experience as a Business Analyst in a fast-paced environment.
- Strong experience working with ERP systems, specifically Microsoft Dynamics 365.
- Familiarity with Power Automate and ability to assist in building out automation workflows.
- Excellent problem-solving and analytical skills.
- Strong communication skills, with the ability to work closely with both technical teams and business stakeholders.
- Proven experience in process mapping, gap analysis, and process improvement.
Preferred Qualifications:
- Microsoft Dynamics certifications or other relevant certifications.
- Knowledge of additional automation tools and platforms.