What are the responsibilities and job description for the Concessions (16+) position at Elevate Entertainment Group?
About Us
Austin-based Elevate Entertainment Group creates boundary-pushing entertainment destinations that connect people through the power of shared experiences. As an Inc. 5,000 Fastest Private Growing Company and the nation’s leading and largest operator of cinema-entertainment centers, the Elevate Entertainment Group portfolio of brands includes EVO Cinemas, EVO Entertainment, Elevate Rewards, ShowBiz Cinemas, Times Square Grand Slam and Violet Crown Cinemas. The organization offers a broad slate of activities including movies, bowling, games, and attractions like climbing walls, virtual reality, ropes courses, and bumper cars. Guests can enjoy refined food and beverages from their scratch kitchens and bars while immersing themselves in a variety of entertainment options for everyday fun.
Job Description
As a Concessions Attendant at Elevate Entertainment Group, you will be responsible for preparing and serving food and beverages to guests. You will ensure a high level of customer satisfaction through friendly service, quality products, and maintaining a clean and safe environment.
Responsibilities include but are not limited to:
Austin-based Elevate Entertainment Group creates boundary-pushing entertainment destinations that connect people through the power of shared experiences. As an Inc. 5,000 Fastest Private Growing Company and the nation’s leading and largest operator of cinema-entertainment centers, the Elevate Entertainment Group portfolio of brands includes EVO Cinemas, EVO Entertainment, Elevate Rewards, ShowBiz Cinemas, Times Square Grand Slam and Violet Crown Cinemas. The organization offers a broad slate of activities including movies, bowling, games, and attractions like climbing walls, virtual reality, ropes courses, and bumper cars. Guests can enjoy refined food and beverages from their scratch kitchens and bars while immersing themselves in a variety of entertainment options for everyday fun.
Job Description
As a Concessions Attendant at Elevate Entertainment Group, you will be responsible for preparing and serving food and beverages to guests. You will ensure a high level of customer satisfaction through friendly service, quality products, and maintaining a clean and safe environment.
Responsibilities include but are not limited to:
- Greet guests warmly and provide friendly, efficient service. Take orders, answer questions about menu items, and make recommendations.
- Prepare and serve a variety of food items, such as popcorn, nachos, hot dogs, and beverages, following established recipes and standards.
- Operate the point-of-sale system to process cash and credit card transactions accurately. Ensure proper change is given and receipts are provided.
- Monitor inventory levels of food, beverages, and supplies. Notify the Concessions Manager of low stock or replenishment needs.
- Maintain a clean and organized work area, including counters, equipment, and dining areas. Follow all health and safety guidelines to ensure proper food handling and sanitation.
- Restock concession stands with necessary supplies and products throughout the shift.
- Adhere to all safety protocols, including proper use of equipment and handling of food items.
- Work cooperatively with other team members to ensure smooth operations and a positive guest experience.
- Performs other related duties as necessary or assigned.
Skills Abilities included but are not limited to:
- Hospitality-minded attitude; friendly, outgoing, guest focused
- Able to take direction and work together as a team
- Work calmly and execute job duties effectively under pressure
Education Experience Requirements:
- Must be at least 16 years of age
- Availability to work during holidays, nights, and weekends with increased hours during peak times
- Some locations may require Food Handler and State Alcohol Certifications
Physical Requirements:
- Prolonged periods of standing, walking, climbing stairs
- Must be able to lift 50 pounds at times
- Must be able to work in an environment with loud noise, flashing lights and repetitive motion
Cast Member Benefits:
- Competitive Pay and Growth
- Cast Member Perks - discounts on Movies, Attractions, and F&B!
Elevate Entertainment Group is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
