What are the responsibilities and job description for the Concessions (18+) position at Elevate Entertainment Group?
About Us
Austin-based Elevate Entertainment Group creates boundary-pushing entertainment destinations that connect people through the power of shared experiences. The Elevate Entertainment Group portfolio of brands includes EVO Cinemas, EVO Entertainment, and Elevate Rewards. The organization offers a broad slate of activities including movies, bowling, games, and private event hosting. Guests can enjoy refined food and beverages from their scratch kitchens and bars while immersing themselves in a variety of entertainment options for everyday fun.
Job Description
As a Concessions Attendant at Elevate Entertainment Group, you will be responsible for preparing and serving food and beverages to guests. You will ensure a high level of customer satisfaction through friendly service, quality products, and maintaining a clean and safe environment.
Responsibilities include but are not limited to:
Austin-based Elevate Entertainment Group creates boundary-pushing entertainment destinations that connect people through the power of shared experiences. The Elevate Entertainment Group portfolio of brands includes EVO Cinemas, EVO Entertainment, and Elevate Rewards. The organization offers a broad slate of activities including movies, bowling, games, and private event hosting. Guests can enjoy refined food and beverages from their scratch kitchens and bars while immersing themselves in a variety of entertainment options for everyday fun.
Job Description
As a Concessions Attendant at Elevate Entertainment Group, you will be responsible for preparing and serving food and beverages to guests. You will ensure a high level of customer satisfaction through friendly service, quality products, and maintaining a clean and safe environment.
Responsibilities include but are not limited to:
- Greet guests warmly and provide friendly, efficient service. Take orders, answer questions about menu items, and make recommendations.
- Prepare and serve a variety of food items, such as popcorn, nachos, hot dogs, and beverages, following established recipes and standards.
- Operate the point-of-sale system to process cash and credit card transactions accurately. Ensure proper change is given and receipts are provided.
- Monitor inventory levels of food, beverages, and supplies. Notify the Concessions Manager of low stock or replenishment needs.
- Maintain a clean and organized work area, including counters, equipment, and dining areas. Follow all health and safety guidelines to ensure proper food handling and sanitation.
- Restock concession stands with necessary supplies and products throughout the shift.
- Adhere to all safety protocols, including proper use of equipment and handling of food items.
- Work cooperatively with other team members to ensure smooth operations and a positive guest experience.
- Performs other related duties as necessary or assigned.
Skills Abilities included but are not limited to:
- Hospitality-minded attitude; friendly, outgoing, guest focused
- Able to take direction and work together as a team
- Work calmly and execute job duties effectively under pressure
Education Experience Requirements:
- Must be at least 18 years of age
- Availability to work during holidays, nights, and weekends with increased hours during peak times
- Some locations may require Food Handler and State Alcohol Certifications
Physical Requirements:
- Prolonged periods of standing, walking, climbing stairs
- Must be able to lift 50 pounds at times
- Must be able to work in an environment with loud noise, flashing lights and repetitive motion
Cast Member Benefits:
- Competitive Pay and Growth
- Cast Member Perks - discounts on Movies, Attractions, and F&B!
