What are the responsibilities and job description for the Game Floor Attendant position at Elevate Entertainment Group?
About Us
Austin-based Elevate Entertainment Group creates boundary-pushing entertainment destinations that connect people through the power of shared experiences. As an Inc. 5,000 Fastest Private Growing Company and the nation’s leading and largest operator of cinema-entertainment centers, the Elevate Entertainment Group portfolio of brands includes EVO Cinemas, EVO Entertainment, Elevate Rewards, ShowBiz Cinemas, Times Square Grand Slam and Violet Crown Cinemas. The organization offers a broad slate of activities including movies, bowling, games, and attractions like climbing walls, virtual reality, ropes courses, and bumper cars. Guests can enjoy refined food and beverages from their scratch kitchens and bars while immersing themselves in a variety of entertainment options for everyday fun.
Austin-based Elevate Entertainment Group creates boundary-pushing entertainment destinations that connect people through the power of shared experiences. As an Inc. 5,000 Fastest Private Growing Company and the nation’s leading and largest operator of cinema-entertainment centers, the Elevate Entertainment Group portfolio of brands includes EVO Cinemas, EVO Entertainment, Elevate Rewards, ShowBiz Cinemas, Times Square Grand Slam and Violet Crown Cinemas. The organization offers a broad slate of activities including movies, bowling, games, and attractions like climbing walls, virtual reality, ropes courses, and bumper cars. Guests can enjoy refined food and beverages from their scratch kitchens and bars while immersing themselves in a variety of entertainment options for everyday fun.
Job Description
As a Game Floor Attendant at Elevate Entertainment Group, you will be responsible for ensuring the smooth operation of the arcade floor, assisting guests with game-related inquiries, maintaining the cleanliness and functionality of arcade machines, and contributing to a fun and enjoyable environment for all guest.
Responsibilities include but are not limited to:
- Greet guests warmly and provide assistance with arcade games and attractions.
- Answer questions, explain game rules, and assist with any game-related issues.
- Monitor arcade machines to ensure they are in proper working order.
- Maintain the cleanliness and organization of the arcade floor, including game machines, seating areas.
- Assist guests with redeeming tickets for prizes. Ensure the prize counter is well-stocked and organized.
- Monitor the arcade area to ensure a safe environment for all guests.
- Enforce safety rules and guidelines.
- Performs other related duties as necessary or assigned
Skills Abilities included but are not limited to:
- Hospitality-minded attitude; friendly, outgoing, guest focused
- Able to take direction and work together as a team
- Work calmly and execute job duties effectively under pressure
Education Experience Requirements:
- High school student or graduate preferred.
- Previous experience in customer service or a similar role is preferred.
- Availability to work during holidays, nights, and weekends with increased hours during peak times.
- Must be at least 16 years of age.
Physical Requirements:
- Prolonged periods of standing, walking, climbing stairs
- Must be able to lift 50 pounds at times
- Must be able to work in an environment with loud noise, flashing lights and repetitive motions
Cast Member Benefits:
- Competitive Pay and Growth
- Cast Member Perks - discounts on Movies, Attractions, and F&B!
Elevate Entertainment Group is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
