What are the responsibilities and job description for the Greeter position at Elevate Entertainment Group?
About Us
Austin-based Elevate Entertainment Group creates boundary-pushing entertainment destinations that connect people through the power of shared experiences. As an Inc. 5,000 Fastest Private Growing Company and the nation’s leading and largest operator of cinema-entertainment centers, the Elevate Entertainment Group portfolio of brands includes EVO Cinemas, EVO Entertainment, Elevate Rewards, ShowBiz Cinemas, Times Square Grand Slam and Violet Crown Cinemas. The organization offers a broad slate of activities including movies, bowling, games, and attractions like climbing walls, virtual reality, ropes courses, and bumper cars. Guests can enjoy refined food and beverages from their scratch kitchens and bars while immersing themselves in a variety of entertainment options for everyday fun.
Austin-based Elevate Entertainment Group creates boundary-pushing entertainment destinations that connect people through the power of shared experiences. As an Inc. 5,000 Fastest Private Growing Company and the nation’s leading and largest operator of cinema-entertainment centers, the Elevate Entertainment Group portfolio of brands includes EVO Cinemas, EVO Entertainment, Elevate Rewards, ShowBiz Cinemas, Times Square Grand Slam and Violet Crown Cinemas. The organization offers a broad slate of activities including movies, bowling, games, and attractions like climbing walls, virtual reality, ropes courses, and bumper cars. Guests can enjoy refined food and beverages from their scratch kitchens and bars while immersing themselves in a variety of entertainment options for everyday fun.
Job Description
As a Greeter at Elevate Entertainment Group, you will be the first point of contact for guests, creating a welcoming and positive impression. Your role will involve greeting guests, providing information about our attractions and services, and assisting with any inquiries to ensure a seamless and enjoyable experience.
Responsibilities include but are not limited to:
- Greet all guests warmly upon arrival, creating a friendly and inviting atmosphere.
- Provide guests with information about the venue’s attractions, events, and services.
- Guide guests to various areas of the venue, including attractions, dining areas, restrooms, and event spaces.
- Handle guest inquiries and concerns promptly and professionally.
- Monitor and manage guest lines, ensuring an orderly and efficient flow.
- Ensure that guests adhere to safety protocols and guidelines.
- Assist with the setup and management of special events and promotions.
- Maintain the cleanliness and organization of the entrance area and surrounding spaces.
- Performs other related duties as necessary or assigned.
Skills Abilities included but are not limited to:
- Hospitality-minded attitude; friendly, outgoing, guest focused
- Able to take direction and work together as a team
- Work calmly and execute job duties effectively under pressure
Education Experience Requirements:
- HS Diploma or GED certificate preferred
- Meets Ring Up Program Requirements
- Availability to work during holidays, nights, and weekends with increased hours during peak times
- Must be at least 18 years of age
Physical Requirements:
- Prolonged periods of standing, walking, climbing stairs
- Must be able to lift 50 pounds at times
- Must be able to work in an environment with flashing lights, loud noise and repetitive motion
Cast Member Benefits:
- Competitive Pay and Growth
- Cast Member Perks - discounts on Movies, Attractions, and F&B!
Elevate Entertainment Group is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
