What are the responsibilities and job description for the Customer Service Representative position at Elevate Event Staff?
Job Overview:
We are seeking a friendly and tech-savvy Customer Service Representative to join our team at our mall-based store. In this role, you will assist customers in learning about our innovative tech products, provide expert guidance, and facilitate sign-ups for our services. As the face of our brand, you will ensure a seamless customer experience while promoting brand loyalty.
Responsibilities:
- Greet and engage customers in a professional and approachable manner
- Educate customers on product features, benefits, and usage
- Assist customers in signing up for services, ensuring accurate data entry
- Troubleshoot basic product issues and provide solutions
- Maintain a clean and organized store environment
- Gather customer feedback to enhance the shopping experience
- Utilize social media or in-store marketing materials to drive brand awareness
- Work closely with the team to meet sales and service goals
Requirements:
- Previous experience in customer service, retail, or tech support preferred
- Strong communication and interpersonal skills
- Ability to explain technical concepts in an easy-to-understand manner
- Comfortable working in a fast-paced retail environment
- Tech-savvy with a passion for innovative products
- Bilingual proficiency is a plus
- Availability for flexible work hours, including weekends and holidays
Join us to be part of an exciting, customer-focused team where you can share your passion for technology and help customers get the most out of our products!
Job Type: Part-time
Pay: $20.00 per hour
Benefits:
- Flexible schedule
Shift:
- 10 hour shift
- 12 hour shift
- 4 hour shift
- 8 hour shift
Work Location: In person
Salary : $20
