What are the responsibilities and job description for the Client Experience Director position at ELEVATE GROUP HAWAI'I?
Job Title: Customer Service Manager
Description
Elevate Group Hawai'i is seeking a highly motivated Customer Service Manager to join our team. The ideal candidate will possess excellent leadership, communication, and problem-solving skills.
Responsibilities
- Lead the customer service team to deliver exceptional customer experiences.
- Develop and implement policies that drive business success.
- Mentor team members to achieve individual and group success.
- Collaborate with cross-functional teams to identify areas for improvement.
Requirements
- 8-10 years of customer service experience with 5 years in management.
- Bachelor's degree or relevant experience.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office suite.
What We Offer
We offer a dynamic and supportive work environment, opportunities for growth and development, and a chance to make a real impact on our customers' lives.
