What are the responsibilities and job description for the Nursing Home Customer Service Concierge position at Elevate Health and Rehabilitation?
Elevate Health and Rehabilitation is seeking a special individual with excellent customer service skills to be our Customer Service Concierge. This job is best explained in person. Please apply if you feel led and we can set up a meeting to discuss the details of this wonderful opportunity to brighten lives and bring joy to every resident, every day.
Responsibilities for this Concierge position are much more than we can post here. However, here are some examples.
- Speak to every resident daily, gather concerns and act upon resolutions.
- Bring good quality information back to the leadership team for discussion and root cause analysis.
- Help identify gaps in services to bring a better quality life to our residents.
- Speak to families and visitors with concerns, address timely and communicate with team to develop sustainable plans to prevent further occurences.
We are looking for the right person. One who truly cares about others and loves our residents, wanting nothing but the best for them. If this sounds like you, stop by or call us today for an interview. Your resume must reflect some type of work in the nursing home industry, so that we know you have an understanding of what we do, how we do it, and can speak the language- while seeking improvement!
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