What are the responsibilities and job description for the Renton Ice Rink / Skating Proshop Retail & Customer Service position at Elevate Sporting?
We are a family owned sporting goods retailer and are very focused on giving exceptional customer service to all customers. Our main offerings are hockey and figure skating products along with servicing that equipment. We pride ourselves in creating a great local shopping atmosphere in store and highly value building long term professional relationships in all facets of our business.
RESPONSIBILITIES would include but not be limited to:
- Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide an excellent sales & service experience
- Fitting customers with equipment and proper sporting goods
- Being personally accountable for operational procedures and expectations
- Maintaining personal and shop productivity goals on a daily, weekly and monthly basis.
- Builds professional relationships with every customer and potential customer by asking open-ended questions that will help assess their needs.
- Ability to learn, maintain and share expertise of products, industry and trends.
- Contributes to a positive, productive and passionate work environment every shift.
- Needs to be able to work evenings and weekends.
- Needs to be able to work independently and efficiently, with minimal supervision.
QUALIFICATIONS
- 0-3 years of retail experience
- Enthusiastic and passionate about sports. Hockey and Skating knowledge is preferred but not required.
- Able to unconditionally deliver exceptional customer service.
- Must be able to lift at least 50 pounds.
- Disciplined and focused on results and operational excellence
- Must be proactive and Initiate completion of tasks or activities without necessary supervision
- Flexible availability – including nights, weekends, and holidays
- Basic computer skills necessary.
Salary : $21