What are the responsibilities and job description for the Manager, Group & Hospitality Sales position at Elevate?
ABOUT ELEVATE:
Elevate is a full-service consulting firm that inspires high-performing organizations to find their limits and push past them. With expertise in brand consulting, sales strategy, data-driven insights, and talent optimization, Elevate gives its clients a competitive edge in the fight for people’s precious time and attention. Established in 2018, Elevate set out to help sports teams and leagues spark innovation and drive performance. In the years since, the world of sports has transformed, today standing at the convergence of media, entertainment, and consumer brands, with Elevate supporting some of the world’s most ambitious businesses across these sectors. Elevate’s proprietary technology, data sources, and software products combined with our thoughtful insights, and people-centric approach give clients a 360-degree view of their customers, underpinning intelligent decision-making on marketing spend, growth strategy, and more.
Our team of 200 employees spans the globe with in 20 locations worldwide. We value recruiting diverse individuals to our team to bring new perspectives to our company and look forward to learning more about you in the recruitment process. To learn more and see what we’ve been up to, follow Elevate on X, LinkedIn, and Instagram.
MANAGER, GROUP & HOSPITALITY SALES OVERVIEW:
Elevate, in partnership with the Washington Spirit, is looking for a Manager, Group & Hospitality Sales. In this role, you’ll lead the overall sales strategy day-to-day for the group and hospitality sales team our. We’re looking for an accomplished seller who understands the ins and outs of group sales, communicates clearly, and can develop long-term growth strategies for our club. If you're ready to inspire your team and make an impact, we’d love to talk!
MANAGER, GROUP & HOSPITALITY SALES OVERVIEW:
Elevate, in partnership with the Washington Spirit, is looking for a Manager, Group & Hospitality Sales. In this role, you’ll lead the overall sales strategy day-to-day for the group and hospitality sales team our. We’re looking for an accomplished seller who understands the ins and outs of group sales, communicates clearly, and can develop long-term growth strategies for our club. If you're ready to inspire your team and make an impact, we’d love to talk!
CORE JOB RESPONSBILITIES:
· Oversee daily operations of group and hospitality sales teams—including recruiting, hiring, training, and performance monitoring using daily, weekly, and monthly metrics
· Achieve departmental group and hospitality sales revenue targets to drive increased attendance
· Provide consistent mentorship and coaching while participating in key group account appointments
· Develop and implement group leader renewal strategies and campaigns to maintain high retention rates
· Oversee the execution of the group sales strategy, inclusive of lead distribution and campaign management
· Plan and execute group leader events to strengthen relationships and generate new business
· Collaborate across the organization to boost awareness of group theme nights
· Assist in driving full-season ticket sales during off-peak group sales months
· Audit fan experience programs to maximize group sales inventory
· Perform other related duties as assigned
Preferred Qualifications:
· Bachelor's degree or equivalent education and experience
· Minimum of 2–3 years of experience in group or hospitality sales
· Familiarity with the Archtics/Ticketmaster ticketing system
· Proven track record of success in ticket sales
· Leadership training or ticket sales management experience is preferred
· A positive, inspiring attitude with the ability to lead and motivate team members
This position is open to all qualified candidates. If you need assistance or an accommodation due to a disability in connection with the application process, you may contact us at HR@oneelevate.com
We are proud to be an equal opportunity/veterans/disabled/ LGBT employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided based on qualifications, merit, and business need, without regard to race, color, religion, gender, sexual orientation, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by applicable law.
