What are the responsibilities and job description for the Manager, Ticket Sales position at Elevate?
ABOUT ELEVATE:
Elevate is a full-service consulting firm that inspires high-performing organizations to find their limits and push past them. With expertise in brand consulting, sales strategy, data-driven insights, and talent optimization, Elevate gives its clients a competitive edge in the fight for people’s precious time and attention. Established in 2018, Elevate set out to help sports teams and leagues spark innovation and drive performance. In the years since, the world of sports has transformed, today standing at the convergence of media, entertainment, and consumer brands, with Elevate supporting some of the world’s most ambitious businesses across these sectors. Elevate’s proprietary technology, data sources, and software products combined with our thoughtful insights, and people-centric approach give clients a 360-degree view of their customers, underpinning intelligent decision-making on marketing spend, growth strategy, and more.
Our team of 200 employees spans the globe with in 20 locations worldwide. We value recruiting diverse individuals to our team to bring new perspectives to our company and look forward to learning more about you in the recruitment process. To learn more and see what we’ve been up to, follow Elevate on X, LinkedIn, and Instagram.
MANAGER, TICKET OPS OVERVIEW:
Elevate, in collaboration with our partners at the Washington Spirit, is seeking a dynamic Manager, Ticket Sales. In this role, you will oversee a team of Account Executives and join a leadership team responsible for the day-to-day growth of ticket sales for the club. This position calls for an entrepreneurial mindset and the ability to thrive in a fast-paced, start-up environment as we build the premier female sports organization in the Washington D.C. market.
MANAGER, TICKET OPS OVERVIEW:
Elevate, in collaboration with our partners at the Washington Spirit, is seeking a dynamic Manager, Ticket Sales. In this role, you will oversee a team of Account Executives and join a leadership team responsible for the day-to-day growth of ticket sales for the club. This position calls for an entrepreneurial mindset and the ability to thrive in a fast-paced, start-up environment as we build the premier female sports organization in the Washington D.C. market.
CORE JOB RESPONSBILITIES:
- Achieve Sales & Attendance Goals: Meet individual and departmental revenue targets while driving increased attendance
- Lead & Mentor: Provide daily leadership, mentorship, and coaching to the Account Executive team, including hiring, training, and performance management
- Campaign Management: Oversee the planning, rollout, and scheduling of sales campaigns (e.g., season tickets, group sales) to ensure timely execution
- Collaboration: Work closely with internal partners to align ticket sales strategies with broader organizational campaigns
- Performance Monitoring: Track, report, and evaluate sales performance through daily, weekly, and monthly metrics, and offer feedback for continuous improvement
- Innovation: Research and apply industry best practices to optimize sales processes and results
- Event & Gameday Support: Assist in planning and executing both in-season and off-season sales events
- Flexibility: Adapt to a flexible work schedule, including evenings, weekends, and holidays as needed
- Additional Duties: Perform other related tasks as assigned
Minimum Qualifications:
· Bachelor’s degree or equivalent education and experience
· At least 1 year of ticket sales management experience in the sports industry
· A demonstrated track record of success in ticket sales.
This position is open to all qualified candidates. If you need assistance or an accommodation due to a disability in connection with the application process, you may contact us at HR@oneelevate.com
We are proud to be an equal opportunity/veterans/disabled/ LGBT employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided based on qualifications, merit, and business need, without regard to race, color, religion, gender, sexual orientation, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by applicable law.
