Orthodontics Administrative Specialist

With all the job opportunities available these days, why choose Elevated Orthodontics? Choose us to be a part of something new, fun, and exciting! We have two beautiful state of the art facilities, one in Victorian Square and one at the Summit Mall. We have been building our dream team along the way to help take care of our amazing patients and we are growing. We are seeking a kind, high energy team player with exceptional customer service skills, a great sense of humor who is great at multi-tasking and attention to detail to join our ortho family as an Orthodontic Administrative Specialist in a busy fast paced environment. This position is responsible for maintaining a high level of customer service while creating value to ensure new and existing patients are prepared for their patient experience. In addition, the Orthodontic Administrative Specialist provides general office support with a variety of day-to-day administrative office activities as well as several clerical tasks.

Why Juniper Services?

At Juniper Services, we take pride in providing exceptional dental care to our patients, and we are committed to maintaining the highest standards of quality and patient satisfaction. We believe in creating a supportive and collaborative work environment where every team member has the opportunity to thrive and grow in their career.

We offer the following benefits the first of the month after 60 days of employment:

• Multiple medical plan options with a generous company contribution towards premiums
• Dental and orthodontic plans with no employee premium
• Vision coverage
• Life insurance
• Company-sponsored life insurance
• Short and long-term disability insurance
• Short-Term Incentive Plans
• 401(k) with up to 4% company match with immediate vesting
• Paid Time Off and Paid Holidays
• Cutting edge training in the Dental field
• Career growth and professional development

Job Functions:

· Greet and check in patients

· Confirm patient appointments

· Collect insurance information

· Schedule appointments

· Follow up on no shows/cancellations

· Work unscheduled treatment list

· Prepare patient charts by accurately transferring and recording data to Practice Management System

· Collect copays, deductibles, and outstanding balances as well as follow up on payment plans/failed payments and insurance payments

· Possibly train as a backup treatment coordinator

· Confirm insurance coverage and frequencies to determine copays

· Communicate referral and consult information to other offices

· Follow up on progress of referrals and consults

Experience:

· Knowledge of dental insurance plans and dental terminology

· 1 years of dental/medical or equivalent front desk experience

Customer service: 1 year (Preferred)

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person