Fitness Program Coordinator

Job Description

Job Description

Want to work with like minded individuals with a passion for fitness and helping others? If so, we have an amazing opportunity for a Program Coordinator to join our team!

For over 30 years, Elevation Health has been dedicated to the wellness of its employees and clients. We are focused on continuing to develop our team and providing them with the tools they need to be successful in their careers. We have a positive and motivating culture that allows employees to be creative, innovative, and focus on their passions. We strive to provide our clients with exceptional fitness, wellness, health management and coaching services, customizable to fit their needs.

Let’s do amazing things together!

Your Role :

Responsible for overseeing the Facility, Membership & Programming at the Mojave Fitness Center to ensure smooth operations and reports to the Project Manager. Responsible for participating in programming and events in order to ensure optimal performance. Responsible for communicating and upholding company standards. Provides safe, motivating, and effective exercise instruction with excellent customer service skills, strong communication skills, and the ability to motivate others.

DUTIES & ESSENTIAL JOB FUNCTIONS

Oversees all facility operations, membership, programming, social media, marketing

Staffing- work closely with Director of Operations (they oversee staffing) - 20%

Coordinate staff schedules and coverage

Assist Director of Operations with hiring / onboarding regularly

Train staff on all club procedures and job duties

Membership & Customer Service - 30%

Accurate tracking, reporting, administration

Focus on retention strategies and new memberships

Communication to new, current, and canceled members

Upsell personal training / other services during sign up process and schedule fitness assessments

Add members to our newsletter when they join

Provide excellent customer service

Facility tours

Making outbound calls to schedule tours and follow up on prospective members

Create monthly membership goals

Regularly audit and revise procedures to ensure are up to date and accurate

Community Outreach - Work closely with the Regional Director of Business Development - 10%

Scheduling and attending physical business visits and initiating email / phone contacts

Membership promotions / marketing

Focus on new business relationships / members with outreach

Corporate memberships

Program promotions / marketing

Ex : regular stretch breaks, 1-week free, stretch & safety presentation

Research companies in the community and surrounding areas

Administrative - 30%

Prepare monthly income statement

Review, file & report personal training for all staff in Google Drive - submit to Project Manager

Review & file check requests for contractors in Google Drive - submit to Project Manager

Create agenda for monthly meeting with Project Manager and Elevation Team

Prepare and complete quarterly report - Membership & Programming

SWOT & COE

Host and run weekly staff meetings with onsite team - create agendas before each meeting

Equipment Maintenance and Management - 5%

Overall cleaning and maintenance

Organize / prioritize equipment request list

Audit cleaning and equipment related trackers to ensure compliance

Schedule and coordinate quarterly equipment maintenance

Assist in coordinating annual programming plan

Teach group fitness classes - 5%

OTHER FUNCTIONS AND RESPONSIBILITIES

Perform other duties as assigned

Computer literacy in Word, Excel, Publisher, Google drive and inbox

Emergency protocols

What we are looking for :

Certifications :

CPR and AED required

BS in Exercise Science or related field - preferred

Personal training certificate - preferred

Group exercise certificate a plus

Experience :

Previous experience in personal training and teaching group exercise preferred

Wellness & Nutrition coaching is a plus

Skills :

Excellent communication skills, Google Suite, and Canva

What We Offer :

Medical, dental and vision benefits available for all full-time employees after 30 days of employment (on the first of the following month)

Ancillary insurance benefits available after 1 year of employment

Health Savings Account

401k participation after 1 year of employment (with up to 3% match)

Paid Time Off (accrual based on tenure)

Professional Development reimbursement available immediately (amount based on tenure)

Extensive Training and Development Program

Partnership with ISSA for CEUs and certification discounts

Employee Discount Program

Ready to make a difference?

If you’re excited about the chance to inspire and transform lives while working in a fun, energetic setting, we want to hear from you! Apply now and take the first step towards an exciting career in health and wellness with Elevation Health!