Program Coordinator

Want to work with like minded individuals with a passion for fitness and helping others? If so, we have an amazing opportunity for a Program Coordinator to join our team!

For over 30 years, Elevation Health has been dedicated to the wellness of its employees and clients. We are focused on continuing to develop our team and providing them with the tools they need to be successful in their careers. We have a positive and motivating culture that allows employees to be creative, innovative, and focus on their passions. We strive to provide our clients with exceptional fitness, wellness, health management and coaching services, customizable to fit their needs.

Let’s do amazing things together!

Your Role:

• Oversees all facility operations, membership, programming, social media, marketing
• Staffing- work closely with Director of Operations (they oversee staffing) - 20%
  • Coordinate staff schedules and coverage
  • Assist Director of Operations with hiring/onboarding regularly
  • Train staff on all club procedures and job duties
• Membership & Customer Service - 30%
  • Accurate tracking, reporting, administration
  • Focus on retention strategies and new memberships
  • Communication to new, current, and canceled members
  • Upsell personal training/other services during sign up process and schedule fitness assessments
  • Add members to our newsletter when they join
  • Provide excellent customer service
  • Facility tours
  • Making outbound calls to schedule tours and follow up on prospective members
  • Create monthly membership goals
  • Regularly audit and revise procedures to ensure are up to date and accurate
• Community Outreach - Work closely with the Regional Director of Business Development - 10%
  • Scheduling and attending physical business visits and initiating email/phone contacts
  • Membership promotions/marketing
    • Focus on new business relationships/ members with outreach
    • Corporate memberships
  • Program promotions/marketing
    • Ex: regular stretch breaks, 1-week free, stretch & safety presentation
  • Research companies in the community and surrounding areas
• Administrative - 30%
  • Prepare monthly income statement
  • Review, file & report personal training for all staff in Google Drive - submit to Project Manager
  • Review & file check requests for contractors in Google Drive - submit to Project Manager
  • Create agenda for monthly meeting with Project Manager and Elevation Team
  • Prepare and complete quarterly report - Membership & Programming
  • SWOT & COE
  • Host and run weekly staff meetings with onsite team - create agendas before each meeting
• Equipment Maintenance and Management - 5%
  • Overall cleaning and maintenance
  • Organize/prioritize equipment request list
  • Audit cleaning and equipment related trackers to ensure compliance
  • Schedule and coordinate quarterly equipment maintenance
  • Assist in coordinating annual programming plan
• Teach group fitness classes - 5%

OTHER FUNCTIONS AND RESPONSIBILITIES

• Perform other duties as assigned
• Computer literacy in Word, Excel, Publisher, Google drive and inbox
• Emergency protocols

What we are looking for:

• Certifications:
  • CPR and AED required
  • BS in Exercise Science or related field - preferred
  • 
    Personal training certificate - preferred
  • Group exercise certificate a plus
• Experience:
  • Previous experience in personal training and teaching group exercise preferred
  • Wellness & Nutrition coaching is a plus

• 
  Skills:

  • Excellent communication skills, Google Suite, and Canva

What We Offer:

• Medical, dental and vision benefits available for all full-time employees after 30 days of employment (on the first of the following month)
• Ancillary insurance benefits available after 1 year of employment
• Health Savings Account
• 401k participation after 1 year of employment (with up to 3% match)
• Paid Time Off (accrual based on tenure)
• Professional Development reimbursement available immediately (amount based on tenure)
• Extensive Training and Development Program
• Partnership with ISSA for CEUs and certification discounts

• Employee Discount Program

Ready to make a difference?

If you’re excited about the chance to inspire and transform lives while working in a fun, energetic setting, we want to hear from you! Apply now and take the first step towards an exciting career in health and wellness with Elevation Health!