What are the responsibilities and job description for the Customer Service Representative position at Elevation Marketing Inc?
We are the fastest-growing customer acquisition and sales firm in the Stockton area. With our clients goals to expand across the nation, we insist that our Entry Level Customer Service Representative team members possess exceptional personal standards, a sense of urgency, and a commitment to add value for our customers. Providing our customers with a 5-star sales experience is our number one priority!
The Entry Level Customer Service Representative position is a role heavily focused on engaging target audiences and creating memorable customer service and sales experiences. In the Entry Level Customer Service Representative role, your main responsibility is to evaluate customer needs and establish a strong, mutually beneficial relationship between the customer and the client. If you have confidence in your ability to build relationships and uphold company standards for excellence, we have an exciting Entry Level Customer Service Representative career opportunity for you.
Entry Level Customer Service Representative Responsibilities:
- Present products and services directly to prospective customers utilizing promotional sales techniques and quality-focused sales methods
- Deliver engaging product presentations that positively impact the customer’s lifestyle and current situation
- Act as a primary point of contact between new customer accounts and clients to create and sustain a positive sales experience and drive new customer retention
- Communicate policy updates, upgrades, and product knowledge accurately and clearly
- Handle and advise customer accounts using a pre-vetted set of customers to qualify potential new customers
- Demonstrate proficient knowledge of products and services to drive opportunities for upselling
- Utilize organizational skills to track all customer interactions and file in accordance with our customer confidentiality requirements
Preferred Entry Level Customer Service Representative Qualifications:
- Experience in customer service, sales, management or applicable field is preferred but not required
- Highly effective communication skills to relate to a diverse group of people
- Demonstrate a strong work ethic and possess a coachable attitude
- Competitive attitude with a reputation for always putting your best foot forward
- Ability to commute to and from our office location on a daily basis
- Passion for working in a collaborative, growth-oriented environment
- Desire to advance with an organization
Job Type: Full-time
Pay: $45,000.00 - $56,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Work Location: In person
Salary : $45,000 - $56,000
