Court Program Specialist III (Guardianship Monitor) - Probate Division (State Funded)

Salary is Non-Negotiable. The successful candidate will be hired at the minimum salary. SALARY: $56,325.17 (annual salary of $53,751.17 plus Competitive Area Differential pay of $214.50 per month).

The essential function of the Guardianship Monitor (Court Program Specialist III) is to provide oversight and compliance review for guardianship cases with a particular focus on guardianship cases identified as high risk or high complexity. In support of these functions, the Guardianship Monitor may also perform limited case management duties such as providing case filing statistics, identifying cases that are failing to progress due to procedural problems, setting case management hearings and related clerical functions as required, and assisting members of the public, including self-represented litigants, with any procedural issues or complaints. Work requires familiarity with legal terminology, format, forms, and procedures and involves the exercise of initiative, and discretion. Work is performed within established policies and procedures and under the supervision of a program coordinator.

This position is eligible for a hybrid remote work/onsite schedule after a 90-day period, as outlined by existing Circuit policies and procedures.

• Review and case manage a subset of high risk or high complexity guardianship case files to identify problems preventing case progression, potential cases of abuse or exploitation, wards that may be capable of restoration, and other various issues. 
• Review court files and the court docket to assist judges and general magistrates that are preparing for hearings on high risk or high complexity guardianship cases. Upon request, discuss the findings and summary with the assigned judge. 
• Work with judges and magistrates to identify and implement solutions.
• Receive, review, and investigate complaints against guardians. 
• As needed, required by statute or ordered by the presiding judge, obtain information from family members, doctors, wards, guardians, bank employees, and other sources. 
• Prepare orders to produce records, orders to show cause, and other related investigatory orders to assist in procuring records from which the  judge or magistrate can determine the validity of complaints.
• Review ex-parte order submissions to ensure local rules are being met and provide case notes on the legal sufficiency of the submissions for judges, with a particular focus on orders relating to restorations, sales of property, and fees or expenses charged to the ward b the guardian. 
• Direct and supervise the circuit's Eldercaring Coordination Roster program and Professional Guardian Registry. Receive and review applications, billing requests and complaints by or against eldercaring coordinators and professional guardians. Monitor cases referred to Eldercaring Coordination, track outcomes, compile statistics and assist in developing best practices. 
• Assists members of the public by responding to requests for general and follow up information on new or existing guardianship cases via phone, email, and in person. 
• Maintain statistics and identify events and trends that may have an impact on timely processing of cases. 
• Perform administrative tasks, such as preparing correspondence, memoranda, and development and updating policy and procedures manuals. 

• Bachelor’s degree from an accredited four year college or university with course work in business, court or public administration, criminal justice, psychology, sociology, pre-law or related fields required.
• Three (3) years of related professional experience. Experience in the court of assignment preferred.
• Master’s Degree may substitute for one year of required experience.
• Juris Doctor degree may substitute for two-years of required experience.
• Paralegal Certificate preferred.

Knowledge, Skills and Abilities (KSAs):

• Knowledge of modern office practices and procedures. 
• Ability to communicate effectively orally and in writing. 
• Ability to understand and follow oral and written instructions. 
• Ability to make work decisions in accordance with laws, regulations, and departmental policies and procedures. 
• Ability to accurately maintain a variety of complex records. 
• Ability to establish and maintain effective working relationships with the judiciary, court personnel, and other private and public agency staff. 
• Ability to work with minimal supervision and recognize and establish work priorities.
• Ability to handle sensitive matters with integrity and confidentiality. 
• Ability to operate standard office equipment including personal computers and word processing and data entry applications for case management. 
• Ability to work effectively with the public and handle individuals who are under stress with courtesy, tact, and patience.

Licenses Certifications:

• Juris Doctor (JD) degree or Paralegal Certificate preferred.

Working Conditions:

• Moderate noise; business office setting.

Physical Demands:

• Work involves a significant amount of standing, walking, sitting, typing, talking, listening, stooping, and reaching with hands and arms. Must be able to transfer up to 10 pounds.

Salary : $53,751 - $56,325