IT Application Manager

Position Summary:

We are seeking an experienced IT Application Manager to lead the planning, implementation, support, and continuous improvement of our enterprise application ecosystem. This role requires a seasoned professional with at least 7-10 years of experience in managing and optimizing ERP systems, as well as a broad technical foundation in cloud and on-premise applications, application integrations, API usage, and analytics/reporting development.

The ideal candidate will possess both technical depth and strong leadership skills, with a proven ability to work cross-functionally, communicate effectively with stakeholders, and drive application strategies that align with business objectives.

Key Responsibilities:

Application Ownership & Strategy:

• Serve as the primary owner of the ERP and related business systems, ensuring alignment with organizational goals.
• Develop and execute strategies for application lifecycle management, including upgrades, patching, migrations, and decommissioning.

Implementation & Project Management:

• Lead or oversee implementation and enhancement projects for enterprise applications, including ERP and Project/Cost Management solutions.
• Coordinate with internal teams and external vendors to deliver projects on time, within scope and budget.

Integration & Architecture:

• Oversee integrations across systems using APIs and other middleware platforms.
• Ensure data integrity and efficient data flow between applications and systems.

Support & Maintenance:

• Manage ongoing application support, troubleshooting, and issue resolution.
• Administer and test software patches, updates, and system enhancements.

Reporting & Analytics:

• Partner with business stakeholders to define reporting requirements and deliver robust data insights.
• Lead the development and delivery of application-native dashboards, KPIs, and advanced analytics.

Stakeholder Communication:

• Serve as a liaison between IT and business units to communicate application changes, roadmap plans, and support structures.
• Translate business needs into technical requirements and vice versa.

Vendor & License Management:

• Maintain strong vendor relationships and manage software licensing, support contracts, and performance metrics.

Required Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, Business Systems, or related field.
• Minimum 7 years of professional experience managing enterprise applications, with significant experience in ERP systems (e.g., Oracle, CMiC, Microsoft Dynamics, Viewpoint Vista, etc.).
• Solid experience with cloud-based and on-premise application environments, such as Autodesk Construction Cloud, ADP.
• Hands-on experience with application integration technologies and REST/SOAP APIs.
• Experience with project and cost management software (e.g., Autodesk Build, CMiC, Primavera).
• Strong background in report development, data visualization, and analytics (Power BI, Tableau, Cliq, SQL, etc.).
• Proven ability to lead cross-functional teams and collaborate with business stakeholders.
• Familiarity with ITIL practices, change management, and release management.

Preferred Qualifications:

• Experience in the construction, architecture, or manufacturing industry.
• Familiarity with agile project management practices.
• Understanding of cybersecurity best practices related to enterprise applications.

Soft Skills:

• Strategic thinker with the ability to manage complex initiatives.
• Strong written and verbal communication skills.
• Excellent problem-solving and decision-making abilities.
• Adaptability in a dynamic, fast-paced environment.

Working Conditions:

• Occasional travel may be required for site visits or vendor meetings.