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CM - Business Integrator

Eli Lilly and Company
Indianapolis, IN Full Time
POSTED ON 5/31/2024 CLOSED ON 7/9/2024

What are the responsibilities and job description for the CM - Business Integrator position at Eli Lilly and Company?

Job Details

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world.

Lilly's Purpose

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 39,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world.

Lilly is entering an exciting period of growth and we are committed to delivering innovative medicines to patients around the world. Lilly is investing around the world to create new state-of-the-art manufacturing site's and continue expanding our existing facilities to created capacity required to continue with our mission. The brand-new facilities will utilize the latest technology, advanced highly integrated and automated manufacturing systems, and have a focus on minimizing the impact to our environment.

Position Brand Description

The Content Management team has overall accountability for maximizing the use of Digital Solutions for content management in MQ organization, being the MQ liaison for Veeva QualityDocs, including the related integrations, such as Veeva Vault Station Manager and BPR (Batch Production Record). Content Management team is also leading the Digital Execution Program (Tulip); this will support the elimination of the paper-based forms in the manufacturing sites, which is aligned with MQ Paperless strategy.

The business integrator role will be working with the manufacturing sites and other global Tech at Lilly groups, supporting the implementation of Veeva Vault Station Manager across the manufacturing sites, and delivering new capabilities and supporting (Tier 2 / Tier 3) for BPR (Batch Production Record). This role will manage all the aspects related to the development and deployment of those Content Management solutions as well as serve as the point of contact with the different service and software providers. This position partners with the global and site teams to deliver a solution that is sustainable, cost effective and compliant. The position also provides leadership to our third-party service providers as needed

Key Responsibilities
  • Subject Matter Expert of Station Manager and BPR.
  • System Custodian of Station Manager
  • Leverage strong understanding of functional business processes (from content management perspective) to enable key area stakeholders to meet business outcomes aligned with the CM team vision.
  • Write or oversee creation and update of validation documentation for the supported system.
  • Ensure good testing practices are followed.
  • Communicate release/deployment schedules and provide necessary information to business partners.
  • Coordinate the third-party service provider in the development and support of the solutions.
  • Partner with global Tech at Lilly organizations (MQ Tech at Lilly, GIS, etc.) to define and assess impacts of technology architecture roadmaps and strategy.
  • Participate in business plan activities and in appropriate governance and steering teams.


What You Should Bring
  • Experience with Computer System Validation / Qualifications
  • Effective problem-solving and analytical skills to resolve operational problems.
  • Excellent written and verbal communication skills.
  • Vendor management experience
  • Demonstrated success in influencing without authority.
  • Ability to take initiative, to be assertive, to lead by example and to build high-quality relationships.
  • Highly motivated, enthusiastic to learn and share ideas and solutions effectively with management and colleagues.
  • Demonstrated learning agility, and ability to think creatively, try new ideas and apply learnings.
  • Ability to build relationships across dimensions of difference, ask questions & invite others to contribute.


Your Basic Qualifications:
  • Bachelor's Degree in Technology, Engineering, Science, Mathematics or related field.
  • Minimum 3-4 years of experience as a Business Integrator or Project Leader within Manufacturing.


Additional Preferences :
  • Understanding of GMP requirements, experience delivering them, experience in Computer System Validation process.
  • Strong Problem solving and analytical skills.
  • Manufacturing site experience.
  • Demonstrated ability to learn new technologies and business processes quickly.
  • Ability to communicate effectively. Fluent in English (oral & written).


About the Organization:

Tech at Lilly builds and maintains capabilities using groundbreaking technologies like most prominent tech companies. What differentiates Tech at Lilly is that we create new possibilities through tech to advance our purpose - creating medicines that make life better for people around the world, like data driven drug discovery and connected clinical trials.

We hire the best technology professionals from a variety of backgrounds, so they can bring an assortment of knowledge, skills, and diverse thinking to deliver innovative solutions in every area of our business.

Additional Information -

Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively "Lilly") are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.

Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and help our company develop talented individuals for future leadership roles. Our current groups include: Africa, Middle East, Central Asia Network, African American Network, Chinese Culture Network, Early Career Professionals, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinos at Lilly, PRIDE (LGBTQ Allies), Veterans Leadership Network, Women's Network, Working and Living with Disabilities. Learn more about all of our groups.

As a condition of employment with Eli Lilly and Company and its subsidiaries in the United States and Puerto Rico, you must be fully COVID-19 vaccinated and provide proof of vaccination satisfactory to the company (subject to applicable law).

#WeAreLilly

Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively "Lilly") are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.

Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and help our company develop talented individuals for future leadership roles. Our current groups include: Africa, Middle East, Central Asia Network, African American Network, Chinese Culture Network, Early Career Professionals, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinos at Lilly, PRIDE (LGBTQ Allies), Veterans Leadership Network, Women's Network, Working and Living with Disabilities. Learn more about all of our groups.

#WeAreLilly
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