What are the responsibilities and job description for the Host position at Elijah's Oyster and Fish Camp?
Job Overview
We are seeking a friendly and dynamic Host/Host to join our team. In this role, you will be the first point of contact for our guests, responsible for creating a welcoming atmosphere and ensuring a positive dining experience. Your primary duties will include greeting guests, managing reservations, and maintaining the flow of service in the restaurant. A passion for hospitality and excellent customer service skills are essential to thrive in this position.
Responsibilities
- Greet and welcome guests as they arrive at the restaurant with a warm and friendly demeanor.
- Manage reservations and seating arrangements to optimize guest flow and minimize wait times.
- Assist guests with inquiries about the menu, specials, and restaurant policies.
- Maintain cleanliness and organization of the host/host station and dining area.
- Collaborate with servers and kitchen staff to ensure timely service delivery.
- Handle phone calls with professionalism, providing information about the restaurant and taking reservations as needed.
- Address guest concerns or complaints promptly and effectively, ensuring satisfaction.
- Uphold high standards of guest relations by providing attentive service throughout the dining experience.
Skills
- Excellent communication skills to interact effectively with guests and team members.
- Strong customer service skills with a focus on hospitality and guest satisfaction.
- Ability to help manage a busy environment while maintaining composure under pressure.
- Familiarity with POS systems is a plus but not required; training will be provided.
- Previous experience in food service or restaurant settings is preferred but not mandatory.
- Knowledge of phone etiquette to handle calls professionally and courteously.
- Strong organizational skills to manage reservations and seating efficiently.
- A positive attitude and willingness to contribute to a team-oriented environment focused on guest relations.
Join us in delivering exceptional dining experiences by applying for the Host/Host position today!
Job Type: Part-time
Pay: $10.00 - $20.00 per hour
Expected hours: 10 – 30 per week
Benefits:
- Employee discount
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
Work Location: In person
Salary : $10 - $20
