What are the responsibilities and job description for the Director of Operations (QSR) position at eLink Recruiting Solutions, Inc?
Job Description
Job Description
The Director of Operations will contribute to the success of restaurant operations to create and maintain an outstanding experience for our customers. The Director of Operations also oversees all aspects of operations for a geographic group of stores in his / her assigned area.
The Ideal Candidate :
- Works to ensure that targets for sales, profit and guest satisfaction are met.
- Develops store and district teams to meet these goals and ensure continual operational effectiveness.
- Embraces guest satisfaction as the primary role for store personnel. Reviews guest satisfaction indicators, develops strategies to improve satisfaction and monitors execution to ensure that satisfaction strategies are implemented correctly.
- Promotes and preserves all company standards.
- Drives sales through excellent operations and guest satisfaction.
- Assumes financial responsibility for district.
- Hires and leads team members.
- Coaches and develops Managers and team members.
- Stimulates a team culture in all employees.
- Must be capable of working in a high-volume environment and able to work weekends.
Requirements :
