What are the responsibilities and job description for the Windows Systems Administrator position at Elior North America?
Job Reference Number : 26952
Employment Type : Full-Time , Onsite
Segment : Elior Corporate
Brand : Elior North America Corporate
State : Texas (US-TX)
Position Summary :
The Infrastructure Engineer is part of a team which is responsible for the Elior North America network and server infrastructure. The Infrastructure Engineer designs, deploys, maintains and monitors switches, firewalls, servers and virtualized environments throughout the Elior infrastructure. The Infrastructure Engineer works with other Information Services staff as well as business end users in the troubleshooting and resolution of network services and maintains documentation and database information on systems.
Key Accountabilities :
Collaborate with global team members on technical infrastructure initiatives and standards
Manage and maintain Cisco Meraki network equipment stack and web portal including equipment inventory and monitoring
Install and configure VLANs, port security, and firewall rules on network equipment
Assist with change management and troubleshooting of VMware VDI and server environment
Collaborate with business partners and clients to ensure integrity and reliability of network services at remote facilities
Design, implement and maintain the organization’s IT infrastructure including networks, servers, storage and virtualization environments
Design and implement new facility openings including switches, firewalls, wireless, cabling and internet connectivity
Ensure availability and uptime of computer resources by monitoring and maintaining remote network environments
Ensure timely patch management, antivirus and consistent policies on end-user computing devices
Partner and coordinate with 3rd party service providers and vendors to maintain SLA levels and ensure timely service
Develop and maintain documentation, diagrams and procedures related to the infrastructure environment
May need to provide after hours or on call assistance for critical system issues / outages or after-hours maintenance
Document, create and work on tickets as assigned within the ZenDesk ticketing platform
Provide Tier 3 support escalation and troubleshooting for incidents, outages and complex technical issues including Active Directory, Azure AD and Microsoft 365 environment
Minimum Requirements :
5 years of experience in a technical role
Technical knowledge of the Cisco Meraki product line including MX firewalls, switches and wireless access points (MR, MX, MS devices)
Technical knowledge of the Windows Server Environment
Working knowledge of IP networking and protocols including DNS, SMTP, DHCP, VPN
Experience with VMWare Horizon VDI and WorkSpace ONE
Experience with the Microsoft 365 environment including Office 365, AzureAD, ADFS, PowerShell, InTune
Expert level knowledge of Windows desktop systems
Experience with SCCM and Windows Update for Business
Ability to communicate technical complexities in a clear and business friendly way with our end users and stakeholders
About Elior North America :
Elior North America is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We are committed to diversity and encourage applications from people of all backgrounds and abilities. We take pride in supporting the development of our employees and their skills at all levels and in fostering an environment of growth.
At Elior North America, we are committed to offering growth and advancement opportunities for all of our employees. The valuable skills and experience you’ve gained with Elior will propel you further in your career, whether with our corporate office or one of our brand segments.
Disclaimer : This job description can be revised by management as needed.
