What are the responsibilities and job description for the Homeless Assistant Director of Enhanced Navigation & Stabilization Team position at Eliot Community Human Services?
Join an agency with exceptional benefits, generous time off, and prioritized inclusion and diversity. This position is not about just a job but a career.
Eliot’s Homeless Services Division is seeking a creative/strengths-based/trauma informed Assistant Director for our innovative model of care entitled: Enhanced Navigation and Stabilization Team. The team also provides flexible housing options for individuals served; and will operate within a large multi-agency effort to significantly reduce chronic homelessness.
The successful candidate will have unwavering empathy, as well as an open mind in terms of pathways to recovery/harm reduction when collaboratively working with people experiencing homelessness, medical complexity, and/or untreated behavioral health concerns (e.g. PTSD).
Responsibilities
Eliot is committed to identifying and dismantling barriers that prevent people with marginalized racial identities from actualizing their full employment potential, assuming leadership roles, or from fully engaging at all levels in the workplace.
Eliot’s Homeless Services Division is seeking a creative/strengths-based/trauma informed Assistant Director for our innovative model of care entitled: Enhanced Navigation and Stabilization Team. The team also provides flexible housing options for individuals served; and will operate within a large multi-agency effort to significantly reduce chronic homelessness.
The successful candidate will have unwavering empathy, as well as an open mind in terms of pathways to recovery/harm reduction when collaboratively working with people experiencing homelessness, medical complexity, and/or untreated behavioral health concerns (e.g. PTSD).
Responsibilities
- Supervise assigned case management to include hiring, coaching and performance management.
- Support the Director of Enhanced Navigation and Stabilization with general administrative oversight of the program
- Carry active caseload of assigned clients for housing navigation and interim stabilization services.
- Screen, assess, and develop and implement comprehensive trauma informed care plan that includes a viable housing pathway for assigned clients that reflects identified needs and treatment preferences of the person served.
- Provide staff orientation and training to program requirements, policies and procedures as assigned.
- Serve as a resource/consultant for community-based stakeholders as applicable (e.g. COC, Boston Public Health Commission, MHSA, Shelter Sites).
- Serve as a program liaison with the City of Boston’s Street to Home Project and Shattuck Cottages.
- Along with the Director of Enhanced Navigation and Stabilization: collect, track and oversee upload of data correlated to client outcomes to HMIs/Rehousing Data Collaborative. Provide reports and trend analysis per contract with Massachusetts Housing and Shelter Alliance (MHSA). Make appropriate modifications to programming as needed.
- Requires a Bachelor’s degree in social work, counseling, psychology, nursing or other closely related field.
- At least two years of experience providing exemplary housing navigation and stabilization services to the unsheltered homeless population.
- Must have strong assessment, treatment planning/implementation and organizational skills.
- Must demonstrate proven ability to leverage internal/external continuums of care to meet identified needs of people served.
- Ability to provide systemic and administrative guidance to both clinical and paraprofessional staff.
- Maintain knowledge of and methods to identify and access community resources - especially housing systems (RRH/COC/Balance of State/Permanent, Project Based, Transitional Housing).
Eliot is committed to identifying and dismantling barriers that prevent people with marginalized racial identities from actualizing their full employment potential, assuming leadership roles, or from fully engaging at all levels in the workplace.
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