Navigator - New Outreach Team, Urgent Care

Together we can make a difference.

Eliot's Community Behavioral Health Center in Lynn is building a new team in our Urgent Care department, that will provide increased community outreach focusing on individuals experiencing substance use, behavioral health, and homelessness needs.

Eliot is committed to employee growth & retention by offering a comprehensive total rewards package including but not limited to:

• 75% Company Contribution to Medical and Dental Insurance
• 12 Paid Holidays, 15 to 20 Vacation Days Annually, 12 Sick Days Annually
• 401(k) Retirement Plan with Employer Match
• 100% Company-Paid Life & Accidental Death Insurance
• 100% Company Paid Short & Long-Term Disability Insurance
• $3000 Employee Referral Bonus
• $3000 Annual Tuition/Professional Development Reimbursement
• Opportunities for growth internally within our 100 programs across Massachusetts
• Comprehensive Staff Orientation, Training Programs & Professional Development Assistance
• FSA, Dependent Care, transportation reimbursement

We’re looking for empathetic individuals dedicated to providing quality support and care to others. With your creative problem-solving skills and Eliot's cutting edge Community Behavioral Health Center (CBHC) programs, we can overcome traditional barriers in the behavioral health system. Imagine having access to trauma-informed behavioral health services in real time? Join our new Outreach Team in our Tricity CBHC Urgent Care department and get to work alongside our talented and dedicated staff specializing in housing navigation, recovery coaching, case management, peer supports and other specialized stabilization services.

The CBHC Navigator is a clinician who provides clinical treatment focused on stabilization and shorter term EBPs to individuals and families. You will be an integral part of the team, collaborating with your colleagues in various roles to provide comprehensive treatment to individuals. The treatment will be provided in the setting that meets the client where they are - whether in the clinic, the community, or their home. Our focus is to provide treatment in the most accessible way possible.

Responsibilities:

• Provide clinical treatment and triage supports to individuals inquiring into services through CBHC.
• Provide community-based supports to assigned individuals including short term supports to maintain community stability, crisis evaluations in the community and at on-site clinics.
• Complete diagnostic assessments as clinically appropriate and needed.
• Develop and complete short term stabilization treatment plan for each individual and/or family to address immediate needs and stability as part of the transfer process to a CBHC team.
• Provide side by side interventions to individuals and families that focus on problem solving, skills training, modeling behavior, and community stability.
• Participate in daily Team Huddles and Team Meetings
• Assist the team and individuals/families in providing ongoing assessment of symptoms and responses to staff interventions.
• Participate in a warm handoff process to the CBHC team that includes sharing diagnostic, assessment, crisis planning and intervention successes. Participate in CBHC treatment planning as needed.
• Ensure that treatment goals are culturally competent, strength based, realistic, attainable and promote recovery.

Qualifications:

• Master’s Degree in behavioral health care field and three years of experience in a multi-disciplinary behavioral health setting providing risk mitigation, triage, emergency services or and/or diversionary behavioral health services.
• Ability to follow through until work is completed.
• Knowledge of the vast array of community resources and how to access them. Ability to triage multiple requests for supports and acute needs.

Salary:

• Masters only Navigator: $70,000
• Navigator licensed: $75,000

Why Eliot?

At Eliot we are dedicated to restoring dignity and hope to the lives of the people we serve by ensuring access to evidence-based treatments, trauma-informed services and relevant resources. The fiber of our culture includes transparency, creativity, clinical sophistication, responsiveness, and compassion

We will serve children and adults in the North Shore, MA region when the program opens on January 1, 2023. We are hiring now and are seeking team members that are excited about developing systematic and impactful change in the delivery of urgent and outpatient treatment.

Eliot is committed to identifying and dismantling barriers that prevent people with marginalized racial identities from actualizing their full employment potential, assuming leadership roles, or from fully engaging at all levels in the workplace.

Education

• MA or better in Psychology

Licenses & Certifications

• MA Driver's License

• LCSW
• LMHC
• LMFT
• LICSW

Skills

• Clinical Skills
• Willingness to learn
• Experience with population
• Communication Skills
• Ability to deal with fast pace setting

Behaviors

• Team Player: Works well as a member of a group
• Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

• Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization