Team Manager- Outreach Team, Community Behavioral Health Center(CBHC)

Together we can make a difference. 

Eliot is committed to employee growth & retention by offering a comprehensive total rewards package including but not limited to: 

•  75% Company Contribution to Medical and Dental Insurance
•  12 Paid Holidays, 15 to 20 Vacation Days Annually, 12 Sick Days Annually
•  401(k) Retirement Plan with Employer Match
•  100% Company-Paid Life & Accidental Death Insurance
•  100% Company Paid Short & Long-Term Disability Insurance
•  $3000 Employee Referral Bonus
•  $3000 Annual Tuition/Professional Development Reimbursement
•  Opportunities for growth internally within our 100 programs across Massachusetts
•  Comprehensive Staff Orientation, Training Programs & Professional Development Assistance
•  FSA, Dependent Care, transportation reimbursement

At Eliot we are dedicated to restoring dignity and hope to the lives of the people we serve by ensuring access to evidence-based treatments, trauma-informed services and relevant resources. Join our team and be a part of Eliot's cutting edge Community Behavioral Health Center (CBHC) programs! These are at the forefront of delivering treatment to underserved communities by removing barriers to services and by establishing meaningful and trusting relationships with each individual and family. Our CBHC services include team based care, rapid response and flexible services that will enable us to serve as an entry point for timely, person-centered, mental health and addiction treatment on an urgent and ongoing basis for adults, children and families. 

Eliot's CBHC in Lynn is building a new team in our Urgent Care department, that will provide increased community outreach focusing on individuals experiencing substance use, behavioral health, and homelessness needs.  The Team Manager is accountable for the oversight and management of their team’s administrative and clinical functions.  This includes tracking of overall service delivery and utilization of supports for those impacted by mental health, substance use and co-occurring disorders in the community. Providing leadership, support and clinical guidance to CBHC staff, you will direct services to ensure all individuals served are at the center of all care provided.

Responsibilities:

• Oversee all administrative and clinical functions of team and oversight of services for all clients
• Monitor overall service delivery and utilization of supports for entire client census
• Direct/manage billing, utilization management, deployment of staff, team resources, and overall CBHC services
• Ensure that the client/family is at the center of all care and that all interventions are developed and provided in a manner consistent with Person preferences
• Provide leadership, support and clinical guidance to all staff supervised in accordance with CBHC policies and procedures
• Provide clinical guidance and leadership to supervisees supervise other staff members
• Ensure all staff use sound clinical judgment and using skills to effectively respond to client needs
• Ensure team leadership is providing supervision that focuses on side by side interventions to individuals that focus on problem solving, skills training, modeling behavior, optimism and encouragement.  Ensure services are delivered where clients are located
• Direct and manage staff completing NOMS assessments as assigned and manage NOMS assignments, assessments, and documentation required for CBHC
• Manage the team and individuals in providing on-going assessment of symptoms and responses to staff interventions
• Manage/direct the development of treatment plans for the entire team

Qualifications:

• Must possess a current Massachusetts clinical license including LICSW, LCSW, LMHC, LMFT, LRC, LADCI, RN, PA, APRN, MD, or Licensed Psychologist.
• Must have strong clinical skills
• 5 years of experience working with people with severe and persistent mental illnesses
• Must have at least 2 years of experience providing supervision in a mental health setting
• Must demonstrate advocacy, communication skills and planning/facilitating groups.

Schedule: Monday- Friday, 9am-5pm

Location: Lynn, MA

Why Eliot?

At Eliot we are dedicated to restoring dignity and hope to the lives of the people we serve by ensuring access to evidence-based treatments, trauma-informed services and relevant resources. The fiber of our culture includes transparency, creativity, clinical sophistication, responsiveness, and compassion

Eliot is committed to identifying and dismantling barriers that prevent people with marginalized racial identities from actualizing their full employment potential, assuming leadership roles, or from fully engaging at all levels in the workplace.

Salary : $3,000